*Available for non-voice work only *4 years in Customer Service - phone and email support *Strong customer advocacy *Proficient email-handling skills *Driven *Adaptable *Easy to work with *Conscientious *Detail-oriented *Always looking to learn more My passion is in customer service. I am currently with the email escalations department handling disputes, negative feedback from customers, and random queries. I am also into a variety of projects where I can productively utilize my understanding of the English language, such as being a mobile application tester, content moderator, or any other possibilities.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.75||Top 10%||15 mins|
|Help Desk Certification||3.60||Top 20%||25 mins|
|Online Article Writing and Blogging Test (U.S. Version)||4.40||Top 20%||19 mins|
|Creative Writing Test - Non-fiction (U.S. Version)||3.90||Above Average||34 mins|
|U.S. Word Usage Test||4.00||Top 20%||16 mins|
|Technical Writing Skills Certification||3.25||Top 30%||13 mins|
|Email Etiquette Certification||4.30||Top 20%||9 mins|
|UK English Basic Skills Test||3.75||Above Average||14 mins|
|Customer Service Test||4.25||Above Average||22 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||7 mins|
|U.S. English Basic Skills Test||4.00||Top 30%||24 mins|