Rona Villamora

Rona Villamora

$6.11  /hr

Experienced BPO Professional, Blogger

Makati, Philippines
Customer service Sales Curriculum Development


More than nine years experience in training people. •Train and supervise both agents and trainers •Proficient in both Filipino and English (written and oral) •Highly trained in collections, customer service and sales •Develop training modules and training curriculum •Facilitate Product and Foundation Trainings •Background in Quality Assurance and Customer Satisfaction WORK EXPERIENCE: vCustomer, Eastwood, Libis, QC October, 2010 - Present Assistant Manager, Training and Organizational Development Sitel, Ortigas, Pasig August 2007

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