Rona Villamora

Rona Villamora

Experienced BPO Professional, Blogger

Makati, Philippines

$6.11/hr

(4.94)

What's the difference?
Overview

More than six years experience in training people.
•Train and supervise both agents and trainers
•Proficient in both Filipino and English (written and oral)
•Highly trained in collections, customer service and sales
•Develop training modules and training curriculum
•Facilitate Product and Foundation Trainings
•Background in Quality Assurance and Customer Satisfaction

WORK EXPERIENCE:
vCustomer, Eastwood, Libis, QC
October, 2010 - Present
Group Lead, Training and Organizational Development

Si…

more

Work History & Feedback

Committed Article Writers Needed

“A trusted contractor! fast and efficient, can work with less supervision. Great job, thanks.”
5.00
Fixed Price $79

Blogger

No feedback given

2,365 hrs @ $5.10/hr
Earned $10,559

Travel Writer

No feedback given

0 hrs @ $3.33/hr
Earned $57

Blogger

Job in progress

65 hrs @ $5.35/hr
Earned $195
Tests Taken
Name Percentile Score

Customer Service Test

89

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

91