James K.
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James K.

Excellent Customer Service Rep with Accounting and Sales Experience

$7.78/hr

cebu city, Philippines

Overview

Over the past 20 years I have gained extensive experience in the following fields: Accounting in a bank environment, sales for financial services and then over five years of Customer Service both in an onsite Call Center setting as well as a freelancer in a home based setting through Upwork. I offer the level of maturity and the highest level of professionalism companies require from their employees in today's highly competitive market.

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Work History and Feedback

  • Jun 2015 - Aug 2015

    Customer Service Representatives for eBay, Amazon and other Marketplaces
    5.00
    James is one of, if not, the best freelancer we have used on UpWork. He is an incredible employee. He is always on time. He learns fast. He works hard. Thanks James!!
    19 hours
    $4.00 / hr
    $57.83 earned

  • Mar 2013 - May 2013

    Account Specialist
    5.00
    297 hours

  • Jun 2012 - Nov 2012

    Virtual Assistant/Sales Support/Customer Service - English Speaking
    4.25
    The freelancer has made this comment private
    389 hours
    $4.44 / hr
    $1,725.72 earned

  • Jun 2012 - Oct 2012

    Email Response Handler
    5.00
    9 hours
    $1.48 / hr
    $13.07 earned

  • Jul 2012 - Aug 2012

    Account Manager

    No feedback given

    59 hours

  • May 2012

    Affiliate Manager
    5.00
    1 hour
    $2.50 / hr
    $2.50 earned

  • View More (10)

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Tests

Name Score (out of 5) Time to Complete
Accounting Principles Test 2.75 Top 20% 32 mins
Telephone Etiquette Certification 4.45 Top 10% 20 mins
Call Center Skills Test 4.25 Top 20% 24 mins
UK English Basic Skills Test 4.10 Top 20% 30 mins
Email Etiquette Certification 4.30 Top 20% 18 mins
Customer Service Test 4.40 Top 30% 22 mins
English Vocabulary Test (U.S. Version) 4.40 Top 30% 17 mins
U.S. English Basic Skills Test 4.40 Top 10% 31 mins
Office Skills Test 3.75 Above Average 24 mins
English Spelling Test (U.S. Version) 4.60 Above Average 15 mins
or
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Work History

100% Job Success
7,658 hours worked
44 jobs

Availability

Available
As Needed - Open to Offers

Verifications

Phone Number: Verified

Groups

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