Jerome Acampado

Jerome Acampado

Customer Service & Help desk Specialist

Caloocan, Philippines

$7.78/hr

(5.00)

What's the difference
Overview

The goal is to be the best provider in all platforms and I plan to this by providing you and your customers “Best in Class” service without sacrificing quality. What I offer is 15 years solid experience in the Customer Service, Technical Services & Telesales industry. I've been privileged to have worked for brands like: Dell, Chase & Bank of America as a customer relations officer where I handled customer inquiries, complaints and order processing via phone and email. Microsoft & Vonage providi…

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Work History & Feedback

Customer Service Representative

“Excellent Work Jerome!”
5.00
7,954 hrs @ $5.56/hr
Earned $42,190

Customer Service Representative

“Excellent Work Jerome!”
5.00
692 hrs @ $4.00/hr
Earned $2,769

Telesales

No feedback given
5.00
164 hrs @ $5.56/hr
Earned $933

Telemarketer - Sales Cold Calling

No feedback given
1.55
3 hrs @ $6.00/hr
Earned $20

telesales

No feedback given

4 hrs @ $4.44/hr
Earned $19

Scheduling Agent Wanted

No feedback given

36 hrs @ $3.50/hr
Earned $124
Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

89

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

96

English To Tagalog (Filipino) Translation Skills Test

81

English Vocabulary Test (UK Version)

74

Help Desk Certification

98

Office Skills Test

79

Office Skills Test

98

Outbound Sales Skills Test

80

Outbound Sales Skills Test

98

Selling Skills Test

91

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

76

Upwork Readiness Test for Affiliated Contractors

Passed

Upwork Readiness Test for Independent Contractors and Company Managers

Passed

Windows XP Test

96