The goal is to be the best provider in all platforms and I plan to this by providing you and your customers “Best in Class” service without sacrificing quality. What I offer is 15 years solid experience in the Customer Service, Technical Services & Telesales industry. I've been privileged to have worked for brands like: Dell, Chase & Bank of America as a customer relations officer where I handled customer inquiries, complaints and order processing via phone and email. Microsoft & Vonage providing Level 1 & 2 technical services for newly signed up customers. Troubleshooting home network connections ... and the installation walk through of equipment purchased, Modern Data Products / Modern Imaging Solution & Branders.com as a Business Development Specialist, where I am tasked to create and maintain good business relationship with existing and new client. Part of the job also is to make cold calls to businesses across the US and Canada with the goal of obtaining new clients.
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|Name||Score (out of 5)||Time to Complete|
|Upwork Readiness Test for Independent Contractors and Company Managers||5.00||1st Place!||2 mins|
|English Spelling Test (U.S. Version)||5.00||1st Place!||25 mins|
|Upwork Readiness Test for Affiliated Contractors||5.00||1st Place!||17 mins|
|Outbound Sales Skills Test||3.85||Top 10%||27 mins|
|Help Desk Certification||4.00||Top 10%||31 mins|
|Selling Skills Test||3.60||Top 10%||22 mins|
|Outbound Sales Skills Test||3.15||Top 20%||17 mins|
|Office Skills Test||4.50||Top 10%||23 mins|
|English Vocabulary Test (UK Version)||4.40||Top 30%||23 mins|
|Call Center Skills Test||4.40||Top 10%||37 mins|
|Windows XP Test||4.25||Top 10%||33 mins|
|English To Tagalog (Filipino) Translation Skills Test||4.60||Top 20%||36 mins|
|Customer Service Test||4.50||Top 20%||20 mins|
|Telephone Etiquette Certification||4.15||Top 30%||20 mins|
|Email Etiquette Certification||4.15||Top 30%||20 mins|
|Office Skills Test||4.00||Top 30%||26 mins|
|U.S. English Basic Skills Test||4.00||Top 30%||37 mins|