Kimberly louise B.
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Kimberly louise B.

Certified Call Center Training Specialist


dumaguete city, Philippines


Over the last 3 years, I have developed confidence and skills in handling different types of individual personalities when I became a customer service representative and was promoted to become a product trainer for a US medical insurance. The experience I had with my previous employer unleashed my full potential as a leader thereby I believe my commitment to excel would greatly contribute to the overall aspiration of the entire business. I am seeking opportunities where I can be most effective in planning by making use of modern organizational systems and the application of appropriate communication methods. Also, I ... morehave some experience in the following areas: transcription of recorded minutes of meetings, medical data research and secret shopper test calls (outbound) on my trainees. less

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Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 17 mins
U.S. English Basic Skills Test 3.60 Above Average 28 mins

Work History

712 hours worked
4 jobs


More than 30 hrs/week


Phone Number: Verified

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