Over the past years, I have enhanced my communication skills. I can communicate to people with different accents and can communicate without problems what I have in mind. I have worked on technical issues and with an excellent probing skills I have very good resolution rate with very good satisfaction from customers. I value quality work and integrity above all else. I have also been writing legal papers as a law graduate including memorandums and I also drafts some legal documents and the like. I have a little background with FTP as well. I am looking for opportunities in ... assisting clients with needs including emails and phone support.
|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.25||Top 20%||12 mins|
|Telephone Etiquette Certification||4.30||Top 20%||14 mins|
|Email Etiquette Certification||4.00||Above Average||11 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||17 mins|
|U.S. English Basic Skills Test||3.40||Below Average||19 mins|