Erik S Heyl
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Erik S Heyl

Customer Service Specialist, Writer and Teacher


Kitchener, Canada


I enjoy customer service because I know that helping someone with a particular issue may just make their day that much better. I'm also able empathize quickly with customers and get their issues solved - all with a smile. I also enjoy writing because there is always something to learn and the magic you can weave with words is amazing. As part of what I do, I can also teach either one-on-one or in groups (via GoToWebinar, or Skype) how to run particular software and can also do technical support. What this means is that I'm well rounded and able to ... moreadapt to any task set to me. I strive to be the best I can be, so that your business can be the best IT can be. As such I'm seeking a variety of long and short term opportunities. I can type at 56 words per minute. less

Work History and Feedback

  • May 2009

    Installation Testing #3
    This provider exceeds expectation and think in the interest of the buyer as well.
    $17.09 earned
    Fixed Price

Erik S Heyl has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Online Article Writing and Blogging Test (U.S. Version) 4.50 Top 10% 10 mins
Call Center Skills Test 4.40 Top 10% 13 mins
Internet Marketing Test 4.40 Top 20% 9 mins
Customer Service Test 4.50 Top 20% 10 mins
Customer Service Test 4.40 Top 30% 11 mins
Email Etiquette Certification 4.15 Top 30% 8 mins
Upwork Readiness Test for Independent Contractors and Company Managers 4.40 Above Average 23 mins
Office Skills Test 3.90 Top 30% 12 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 14 mins
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Work History

2 jobs


More than 30 hrs/week

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