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Erik S Heyl
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Erik S Heyl

Customer Service Specialist, Writer and Teacher

$16.67/hr

Kitchener, Canada

I enjoy customer service because I know that helping someone ... morewith a particular issue may just make their day that much better. I'm also able empathize quickly with customers and get their issues solved - all with a smile. I also enjoy writing because there is always something to learn and the magic you can weave with words is amazing. As part of what I do, I can also teach either one-on-one or in groups (via GoToWebinar, or Skype) how to run particular software and can also do technical support. What this means is that I'm well rounded and able to adapt to any task set to me. I strive to be the best I can be, so that your business can be the best IT can be. As such I'm seeking a variety of long and short term opportunities. I can type at 56 words per minute. less

Overview

I enjoy customer service because I know that helping someone with a particular issue may just make their day that much better. I'm also able empathize quickly with customers and get their issues solved - all with a smile. I also enjoy writing because there is always something to learn and the magic you can weave with words is amazing. As part of what I do, I can also teach either one-on-one or in groups (via GoToWebinar, or Skype) how to run particular software and can also do technical support. What this means is that I'm well rounded and able to ... moreadapt to any task set to me. I strive to be the best I can be, so that your business can be the best IT can be. As such I'm seeking a variety of long and short term opportunities. I can type at 56 words per minute. less

Erik S Heyl
Drop Here

Erik S Heyl

$16.67 /hr

Customer Service Specialist, Writer and Teacher

Kitchener, Canada

Overview

I enjoy customer service because I know that helping someone with a particular issue may just make their day that much better. I'm also able empathize quickly with customers and get their issues solved - all with a smile. I also enjoy writing because there is always something to learn and the magic you can weave with words is amazing. As part of what I do, I can also teach either one-on-one or in groups (via GoToWebinar, or Skype) how to ... morerun particular software and can also do technical support. What this means is that I'm well rounded and able to adapt to any task set to me. I strive to be the best I can be, so that your business can be the best IT can be. As such I'm seeking a variety of long and short term opportunities. I can type at 56 words per minute. less

Work History and Feedback

  • Installation Testing #3

    May 2009
    4.85
    This provider exceeds expectation and think in the interest of the buyer as well.
    $17.09 earned
    Fixed Price

Erik S Heyl has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Call Center Skills Test4.40Top 10%13 mins
Online Article Writing and Blogging Test (U.S. Version)4.50Top 10%10 mins
Internet Marketing Test4.40Top 20%9 mins
Customer Service Test4.50Top 20%10 mins
Email Etiquette Certification4.15Top 30%8 mins
Customer Service Test4.40Top 30%11 mins
Office Skills Test3.90Top 30%12 mins
Upwork Readiness Test for Independent Contractors and Company Managers4.40Below Average23 mins
English Spelling Test (U.S. Version)4.75Top 30%14 mins