I am looking for opportunities to work in online support/sales. The best job profile would be where I get to interact with customers, help them choose a plan, take requests, raise tickets and take any query that can be handled over online chat, email or a Skype call. I can type at just over 90 wpm, am fluent in online and telephone conversations. Prior to freelancing, I worked as an offshore customer support executive for a UK bank and did telephonic and online surveys in English speaking countries. I live in India and can easily work in the UK or US time-zones. ... I prefer a long-term contract because it takes some time to understand business processes of an organization and supporting them is easier if people who are comfortable with them stick around.
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|Name||Score (out of 5)||Time to Complete|
|Microsoft OutLook 2007 Test||3.75||Top 10%||40 mins|
|MS PowerPoint 2007 Test||3.90||Top 10%||40 mins|
|UK English Basic Skills Test||4.75||Top 10%||29 mins|
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|MS Excel 2007 Test||4.00||Top 20%||40 mins|
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|English Vocabulary Test (U.S. Version)||4.40||Top 30%||23 mins|
|U.S. English Basic Skills Test||4.40||Top 10%||36 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||12 mins|