RubyRose Cruz
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RubyRose Cruz

Administrative Assistant/Email & Chat Support Specialist/Researcher/DE


Metro Manila, Philippines


Over the past 4 years, I've been working as Virtual Assistant, handling as many tasks as I can. I worked with different kinds of wonderful people over the net and I can say this has been the best decision I've ever made since I left the office based industry. Below are the tasks that I've handled and are still handling: - Data Entry (Word, Excel, Powerpoint) - Web Research (Google, Bing, Yahoo search engines and company directories) - Wordpress posting/adding listing - Email handling/Account handling through Outlook, WHMCS ticket System, Gmail, Bigpond and Webmail. - Process orders in Shopify, - Audio Transcription - GoDaddy - Campaign Manager - Trello - ... moreMeetedgar - Ontraport - Pinterest - Lastpass - DropBox - Chat Support (Zopim). - Post on Hootsuite. - Process Refunds - Reconcile Paypal Payments in (Accounting platform) - Basic Accounting (Balance sheet and Income Statemnet Entry) - Basic Database - MS Access (Form creation, Tables, Queries) And, everyday that God has given me, I take it as an opportunity to improve my skills and to learn new ones. I am looking forward to work with companies that promise great opportunities and career growth. If you find the above skills helpful or relevant to what you need, please don't hesitate to contact me in this platform. Thank you and I look forward to hear from you! Have an awesome day! :) less

RubyRose Cruz has added 14 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Nov 2013 - Dec 2013

    Customer support for interior design site
    $150.00 earned
    Fixed Price

  • Nov 2011 - Jul 2012

    3-5hr per day: Answering support tickets for proxy business
    Thanks for all the dedicated effort!
    847 hours
    $2.22 / hr
    $1,879.20 earned

  • Nov 2011 - Feb 2012

    Job Ad Monitoring
    The freelancer has made this comment private
    197 hours

  • Oct 2011 - Nov 2011

    find mailing address and email address to the following business
    excellent job. will rehire when its needed.
    19 hours
    $1.67 / hr
    $56.19 earned

  • Mar 2011

    Part Time Customer Support/Service - 1 hour per day only
    The freelancer has made this comment private
    5 hours
    $3.33 / hr
    $16.65 earned

  • Dec 2010 - Feb 2011

    Virtual Assistant
    We hired ruby as support VA, however that contract ended before it started so we presented Ruby with an option to learn new things. She learnt Article Submisison, Social Book Marking and PR and Directory submisison. Anyone needing someone to undertake the those basic duties I would recommend Ruby for this, the reason we no longer need her is the contracts she was working on are now completed. We will use Ruby again for future work.
    263 hours
    $1.80 / hr
    $472.81 earned

RubyRose Cruz has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 23 mins
Call Center Skills Test 4.10 Top 20% 24 mins
English Vocabulary Test (U.S. Version) 4.60 Top 10% 30 mins
Customer Service Test 4.25 Above Average 20 mins
MS Word 2007 Test 2.50 Above Average 39 mins
Email Etiquette Certification 3.70 Below Average 16 mins
U.S. English Basic Skills Test 3.75 Above Average 23 mins

Work History

99% Job Success
16,091 hours worked
36 jobs


As Needed - Open to Offers


Phone Number: Verified


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