April joy A.
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April joy A.

Project/Operations Manager,CSR,TSR,Researcher and Virtual Assistant

$10.00/hr

Bacolod City, Philippines

Overview

To obtain a rewarding and challenging position where I can contribute my extensive experience and skills that will make me an asset to my buyers/employers and be an exemplary provider/contractor that promotes quality and excellent service.

Work History and Feedback

  • Nov 2010 - Jan 2014

    5 USD / hour. Researcher by telephone and internet - lead generation

    No feedback given

    304 hours
    $5.56 / hr
    $1,744.48 earned

  • Nov 2012

    Prospecting/lead generation

    No feedback given

    1 hour
    $5.56 / hr
    $3.73 earned

  • Nov 2011 - Feb 2012

    QUALITY ASSURANCE AGENT, PROJECT COORDINATOR
    5.00
    446 hours
    $6.67 / hr
    $3,055.84 earned

  • Jul 2011 - Nov 2011

    QUALITY ASSURANCE AGENT, PROJECT COORDINATOR
    5.00
    April is a superb project manager. She is extremely determined, motivated, and hard working. She always goes beyond the call of duty for the company and our clients. She can easily multi-task. Her communication skills are excellent. Her leadership skills in managing over 30+ agents are top-notch. We sincerely appreciate her efforts and hard work to team IO. I could not ask for more. That is why I have promoted her to a Senior Project Coordinator and have given her a raise. She treats her job as a career and not simply a project. She is an asset to the company. Thank you April!
    750 hours
    $5.56 / hr
    $4,240.86 earned

  • Jul 2011

    QUALITY ASSURANCE AGENT, PROJECT COORDINATOR

    No feedback given

    8 hours
    $5.56 / hr
    $42.65 earned

  • Jul 2011

    BUSINESS DEVELOPMENT MANAGER, OPERATIONS MANAGER NEEDED FULL TIME, MUST SPEAK TAGALOG AND ENGLISH
    5.00
    103 hours
    $6.67 / hr
    $685.89 earned

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Tests

Name Score (out of 5) Time to Complete
Call Center Skills Test 4.25 Top 20% 24 mins
Telephone Etiquette Certification 4.15 Top 30% 15 mins
Email Etiquette Certification 4.15 Top 30% 22 mins
U.S. English Basic Skills Test 4.60 Top 10% 26 mins
Customer Service Test 4.25 Above Average 22 mins
English Vocabulary Test (U.S. Version) 4.10 Above Average 28 mins