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Heather Parker
Drop Here

Heather Parker

Your business is our business!

$15.00/hr

Pasco, United States


Heather Parker has added 14 portfolio pieces. Create an account to review them.

My team of professional Administrative Assistants make it their duty ... moreto provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support. less

Overview

My team of professional Administrative Assistants make it their duty to provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support.

Heather Parker
Drop Here

Heather Parker

$15.00 /hr

Your business is our business!

Pasco, United States

Overview

My team of professional Administrative Assistants make it their duty to provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support.

Heather Parker has added 14 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Dream job - Actual work time ONLY about ONE hour a day - Pay is $150 USD a week!

    Mar 2016
    5.00
    Heather and her team were very professional and attentive to my company's needs. I will certainly use them again in the future.
    $150.00 earned
    Fixed Price

  • Large Data Entry Job - Database of 30K Contacts

    Jul 2015 - Aug 2015
    No feedback given

    13 hours

    $15.34 / hr
    $196.35 earned

  • US Compliance Call Work

    Jun 2015 - Jul 2015
    No feedback given

    2 hours

    $16.44 / hr
    $30.42 earned

  • Customer Service

    Dec 2014 - Jun 2015
    No feedback given
    $812.07 earned
    Fixed Price

  • Customer Service - Call clients to get feedback

    Dec 2013 - Oct 2014
    5.00
    They did a great job for us. Thanks!

    6 hours

    $10.00 / hr
    $280.07 earned

  • Virtual Assistant Needed

    Feb 2014 - Sep 2014
    No feedback given
    $57.50 earned
    Fixed Price

  • Company Voice Greeting

    Jun 2014 - Jul 2014
    5.00
    Amazing work :)) highly recommended.
    $31.78 earned
    Fixed Price

  • phone answering service

    Mar 2014 - May 2014
    5.00
    everything you want in a service - easy to work with, professional and accommodating. I will be back!
    $3.29 / hr
    $0.33 earned

  • Call center/Virtual Receptionist

    Apr 2014 - May 2014
    3.80
    The receptionists are trained, qualified and professional. I was pleased with their work. My concerns had to do with wait time until a call was picked up and fees which included the wait time and all time accrued when phone lines were in use. That's a business cost that shouldn't be passed on. Also, excessive time was spent (and then charged) talking to solicitors.
    Freelancer's Response
    This feedback is contradictory and untrue. Wait times for all calls for this client were less than 7 seconds which you can not tell from his comment.That is two rings. Minute usage would be the time we speak to his callers and the seven seconds, which is a normal fee and was clearly defined in my proposal. I never charged anything extra and as he searches for another professional service, he will learn that minute usages is an industry standard for billing. We can't answer calls for free. Our job is to get through calls efficiently which my staff did. No excessive time was ever spent talking to solicitors or anyone else . This client did not understand that it takes longer than 1 minute to obtain information for clients seeking legal advice for his start up firm. He didn't even take the time to do a test call and go through the information he asked us to obtain. This client is too frugal and wanted the calls for cheaper than what we agreed to. This is not a reason to give us a bad review and is not acceptable. The only solicitor we received a call from was a legal referral service which we were not aware of being a solicitor until after he said he had no affiliation. However, he did have affiliation with another legal service and did not disclose that until we answered a call. The contradiction is if my receptionist are trained, qualified, and professional, they would not use accused tactics to prolong their calls. We answer calls for over 35 companies and each rep must get through calls quickly but accurately.
    $23.38 earned
    Fixed Price

  • Someone to Answer Phone Virtually

    Nov 2013 - May 2014
    No feedback given
    $5.48 / hr
    $273.02 earned

  • View More (4)

Heather Parker has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Call Center Skills Test4.75Top 10%14 mins
Customer Service Test4.40Top 30%14 mins
English Spelling Test (U.S. Version)4.60Above Average12 mins
U.S. English Basic Skills Test4.00Top 30%18 mins
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What's the difference?

98% Job Success
Work History
168 hours worked
23 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Associated with
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Hutchbug Solutions
98% Job Success
620 hours
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