Customer Service Support: The Type of Customer Service my experience covers involves handling both basic and complex issues professionally via Email, Client Follow up/Feedback, Inbound & Outbound Calling and front office support. I am have an overall of 7 yrs experience in the field and have been very innovative with making the job is performed at upmost quality. RingCentral, Zoho, UltraCart. I have Sales, Hospitality and Transportation Industry experience using the above channels to communicate. Executive Assistant: As an experienced office professional, I dedicate my services to a Client who values QUALITY over a LOW RATES. I have a combined ... 6 yrs of experience in Clerical Administration, Information Management, Bookkeeping and CRM related work. My skill set is versatile; though I am always hungry to learn much more as an efficient learner. Proficient in MS Office (Excel, Word, Access, Powerpoint), Administrative Support, Document & Presentation Creation, Data Entry & Email Management, Basic Recruitment, Google Apps. I am friendly yet firm, hard working, think-quick-on-her-feet professional, with an upbeat personality who can certainly be an asset to the right Client. I am seeking a client to build a great working relationship with trust, which is a solid foundation of any successful company. Where I can also contribute in helping my Client build the business idea into a lucrative company. Let me be the one to assist in your company getting there. I look forward to hearing from you with any questions or concerns.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||34 mins|
|Help Desk Certification||3.90||Top 10%||40 mins|
|Telephone Etiquette Certification||4.55||Top 10%||25 mins|
|Outbound Sales Skills Test||3.45||Top 10%||19 mins|
|Hospitality Terminology Test||4.50||Above Average||33 mins|
|Call Center Skills Test||4.40||Top 10%||35 mins|
|Email Etiquette Certification||4.45||Top 10%||29 mins|
|Office Skills Test||4.25||Top 10%||36 mins|
|U.S. Word Usage Test||3.25||Below Average||30 mins|
|Windows XP Test||3.90||Top 20%||39 mins|
|English Vocabulary Test (U.S. Version)||4.40||Top 30%||38 mins|
|Customer Service Test||4.10||Above Average||22 mins|