Aldith S.
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Aldith S.

Executive Assistant & Customer Service Support

$19.00/hr

Bridgeport, United States


Aldith S. has added 2 portfolio pieces. Create an account to review them.

Customer Service Support: My Customer Service experience involves handling both ... morebasic and complex issues professionally via Email, Client Management/Follow up/Feedback, Inbound & Outbound Calling and front office Management/support. I have an overall of 8 yrs experience in this field and have been very innovative in ensuring that the task is performed with the upmost quality. RingCentral, Zoho, UltraCart, HelpScout, ZenDesk, Slack, Google Apps are just a few examples of software I have utilized. I also have Sales, Hospitality and Transportation Industry experience using the above channels to communicate effectively. Executive Assistant: As an experienced office professional, I dedicate my services to a Client who values QUALITY over LOW/UNFAIR RATES. I have a combined 6 yrs of experience in Clerical Administration, Information Management, Bookkeeping and CRM related tasks. My skill set is versatile; though I am always hungry to learn much more as an efficient learner. Proficient in MS Office (Excel, Word, Access, Powerpoint), Administrative Support, Document & Presentation Creation, Data Entry & Email Management, Basic Recruitment, Google Apps. I am friendly yet firm, hard working, think-quick-on-her-feet professional, with an upbeat personality who can certainly be an asset to the right Client. I am seeking to build a valuable working relationship which includes trust, which is a solid foundation of any successful company. Where I am able to contribute in helping build the business model into a lucrative company. Let me be the one to assist in your company getting there. I look forward to hearing from you with any questions or concerns. less

Overview

Customer Service Support: My Customer Service experience involves handling both basic and complex issues professionally via Email, Client Management/Follow up/Feedback, Inbound & Outbound Calling and front office Management/support. I have an overall of 8 yrs experience in this field and have been very innovative in ensuring that the task is performed with the upmost quality. RingCentral, Zoho, UltraCart, HelpScout, ZenDesk, Slack, Google Apps are just a few examples of software I have utilized. I also have Sales, Hospitality and Transportation Industry experience using the above channels to communicate effectively. Executive Assistant: As an experienced office professional, I dedicate my services to ... morea Client who values QUALITY over LOW/UNFAIR RATES. I have a combined 6 yrs of experience in Clerical Administration, Information Management, Bookkeeping and CRM related tasks. My skill set is versatile; though I am always hungry to learn much more as an efficient learner. Proficient in MS Office (Excel, Word, Access, Powerpoint), Administrative Support, Document & Presentation Creation, Data Entry & Email Management, Basic Recruitment, Google Apps. I am friendly yet firm, hard working, think-quick-on-her-feet professional, with an upbeat personality who can certainly be an asset to the right Client. I am seeking to build a valuable working relationship which includes trust, which is a solid foundation of any successful company. Where I am able to contribute in helping build the business model into a lucrative company. Let me be the one to assist in your company getting there. I look forward to hearing from you with any questions or concerns. less

Aldith S.
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Aldith S.

$19.00 /hr

Executive Assistant & Customer Service Support

Bridgeport, United States

Overview

Customer Service Support: My Customer Service experience involves handling both basic and complex issues professionally via Email, Client Management/Follow up/Feedback, Inbound & Outbound Calling and front office Management/support. I have an overall of 8 yrs experience in this field and have been very innovative in ensuring that the task is performed with the upmost quality. RingCentral, Zoho, UltraCart, HelpScout, ZenDesk, Slack, Google Apps are just a few examples of software I have utilized. I also have Sales, Hospitality and Transportation ... moreIndustry experience using the above channels to communicate effectively. Executive Assistant: As an experienced office professional, I dedicate my services to a Client who values QUALITY over LOW/UNFAIR RATES. I have a combined 6 yrs of experience in Clerical Administration, Information Management, Bookkeeping and CRM related tasks. My skill set is versatile; though I am always hungry to learn much more as an efficient learner. Proficient in MS Office (Excel, Word, Access, Powerpoint), Administrative Support, Document & Presentation Creation, Data Entry & Email Management, Basic Recruitment, Google Apps. I am friendly yet firm, hard working, think-quick-on-her-feet professional, with an upbeat personality who can certainly be an asset to the right Client. I am seeking to build a valuable working relationship which includes trust, which is a solid foundation of any successful company. Where I am able to contribute in helping build the business model into a lucrative company. Let me be the one to assist in your company getting there. I look forward to hearing from you with any questions or concerns. less

Aldith S. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Customer Experience Associate for Exciting, High-Tech Gardening Company!

    Jul 2015 - Aug 2015
    5.00
    We are very happy with Aldith and we are continuing to work with her in a different team!

    315 hours


  • Are you a customer service star? We want you! Inbound Teleservice

    Mar 2015 - Jul 2015
    5.00
    Aldith is a joy to work with and a top notch customer service rep. We will miss having her here, and wish her all the best in her future endeavors. Thank you Aldith!

    600 hours

    $10.00 / hr
    $7,568.34 earned

  • Telephone Work: Nice phone voice needed for calling past customers

    Feb 2015 - Jun 2015
    No feedback given

    6 hours

    $6.00 / hr
    $34.00 earned

  • Admin Support for Executive Coach/Corporate Trainer

    Apr 2011 - Apr 2012
    5.00
    Aldith was fantastic to work with - very pleasant, poised and delivered everything I needed on time. I hope to work with her again!

    162 hours

    $8.33 / hr
    $1,404.87 earned

  • Virtual Assistant needed

    Oct 2011 - Jan 2012
    4.00

    50 hours

    $6.00 / hr
    $297.00 earned

  • Personal Assistant

    Jan 2011 - Nov 2011
    5.00
    Aldith did a lot of great work for us last year. We used for her for a number of accounting relating tasks and she did really well. She was always responsive and prompt with deadlines as well.

    44 hours

    $11.11 / hr
    $545.73 earned

  • Calling Investment Bankers, PRO or Media Divisions For Reports| No SALES

    Feb 2011 - May 2011
    5.00
    She is extremely co-operative and patient. Payments got delayed from my end due to issues with my card but she remained calm and understanding. Will hire her again.
    $150.00 earned
    Fixed Price

  • Administrative Assistant

    Mar 2011 - Apr 2011
    5.00
    Professional with great communication! Enjoyed working with her!

    19 hours

    $7.78 / hr
    $147.82 earned

  • Transciption services

    Mar 2011 - Apr 2011
    4.00
    Aldith is a thorough transcriptionist. She adds an hour or so to review her work which is very helpful.

    10 hours

    $7.78 / hr
    $77.80 earned

  • Web research and calling companies for contact info

    Feb 2011 - Mar 2011
    3.15
    Aldith was a gem to start out with and I would have loved to keep her on the contract but her day job did not allow time for my specific tasks. Communication was great until the last week when she felt bad on not delivering and did not communicate at all. Up until that time she was the best contractor I had for this type of work.

    6 hours

    $5.56 / hr
    $31.53 earned

  • View More (7)

Aldith S. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!34 mins
Help Desk Certification3.90Top 10%40 mins
Telephone Etiquette Certification4.55Top 10%25 mins
Outbound Sales Skills Test3.45Top 10%19 mins
Hospitality Terminology Test4.50Above Average33 mins
Call Center Skills Test4.40Top 10%35 mins
Email Etiquette Certification4.45Top 10%29 mins
Office Skills Test4.25Top 10%36 mins
Windows XP Test3.90Top 20%39 mins
U.S. Word Usage Test3.25Below Average30 mins
English Vocabulary Test (U.S. Version)4.40Top 30%38 mins
Customer Service Test4.10Above Average22 mins
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100% Job Success
Top Rated
Work History
3,036 hours worked
32 jobs
Availability
Available
More than 30 hrs/week
24 hrs response time
Profile Link
Verifications
Phone Number: Verified
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