Aldith S.

Aldith S.

Executive Assistant & Customer Service Support

Bridgeport, United States

$13.00/hr

(4.94)

What's the difference?
Overview

Customer Service Support:

The Type of Customer Service my experience covers involves handling both basic and complex issues professionally via Email, Client Follow up/Feedback, Inbound & Outbound Calling and front office support. I am have an overall of 7 yrs experience in the field and have been very innovative with making the job is performed at upmost quality. RingCentral, Zoho, UltraCart.

I have Sales, Hospitality and Transportation Industry experience using the above channels to communi…

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Aldith S. has added 2 portfolio pieces. Create an account to review them.

Work History & Feedback

Are you a customer service star? We want you! Inbound Teleservice

“Aldith is a joy to work with and a top notch customer service rep. We will miss having her here, and wish her all the best in her future endeavors. Thank you Aldith!”
5.00
600 hrs @ $10.00/hr
Earned $7,568

Admin Support for Executive Coach/Corporate Trainer

“Aldith was fantastic to work with - very pleasant, poised and delivered everything I needed on time. I hope to work with her again!”
5.00
162 hrs @ $8.33/hr
Earned $1,405

Personal Assistant

“Aldith did a lot of great work for us last year. We used for her for a number of accounting relating tasks and she did really well. She was always responsive and prompt with deadlines as well.”
5.00
44 hrs @ $11.11/hr
Earned $546

Calling Investment Bankers, PRO or Media Divisions For Reports| No SALES

“She is extremely co-operative and patient. Payments got delayed from my end due to issues with my card but she remained calm and understanding. Will hire her again.”
5.00
Fixed Price $150

Administrative Assistant

“Professional with great communication! Enjoyed working with her!”
5.00
19 hrs @ $7.78/hr
Earned $148

Transciption services

“Aldith is a thorough transcriptionist. She adds an hour or so to review her work which is very helpful.”
4.00
10 hrs @ $7.78/hr
Earned $78

Customer Experience Associate for Exciting, High-Tech Gardening Company!

Job in progress

135 hrs
Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

59

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

78

Help Desk Certification

96

Hospitality Terminology Test

54

Office Skills Test

91

Outbound Sales Skills Test

90

Telephone Etiquette Certification

97

U.S. Word Usage Test

50

Windows XP Test

87