Phil Swain
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Phil Swain

Computer Network and Support Technician


London, Canada


Looking for IT work in a variety of areas not limited to: Networking, Security, Web Administration, and Web Development. Hardware: Installed and serviced system boards, processors, monitors, memory chips, power supplies, video and sound cards, hard drives, floppy drives, CDROM read-write drives, DVD drives, Zip drives, scanners, modems, cameras, printers, routers, switches, hubs. O/S: DOS, Windows 3.1/95/98/2000/XP/Vista/7, Windows Server 2003/2008R2, Linux Client/Server. Software: Microsoft Office (Word, Excel, Access, Outlook, and PowerPoint), Lotus Notes 4.5/5.0, Internet Explorer 4.0/5.0, Firefox 3.6, UBCD4WIN, AntiVirus and Anti-Spyware Software, Imaging software. Networking Protocols: DNS, DHCP, HOSTS, SIP, SSL, SSH, IPv4, IPv6, SONET, TCP/IP, SNMP, SMTP, VPN, FTP, ... moreLAN/WAN, DSL. - Did troubleshooting, diagnosed, installed, upgraded, configured, and repaired computer systems and network system components. - Repaired and upgraded hardware and software for PC systems. - Added hardware to computer systems such as: hard drives, video cards, sound cards, printers and scanners. - Intermediate Knowledge of database programs such as MS Access. - Introduction to various programming languages such as C++/Perl. - Extensive knowledge in Networking and Computer hardware/software. - Knowledge of Windows and Linux Systems (Client and Server). - Knowledge in Virtualization software such as VMware Workstation. - Proficient in the use of various software packages including Microsoft Suite, Outlook, and VMware. - Well-organized and efficient. - Strong background in all phases of network and support. - Self-motivated and assertive. - Quickly learn procedures and methods. - Enjoy working with people. - Efficient and courteous. - Able to work with others toward a team goal. less

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Work History and Feedback

  • Mar 2012 - Apr 2012

    Website Hosting
    Excellent work. Phil is very conscientious. I highly recommended him to anyone who might need his service
    $22.22 earned
    Fixed Price

  • Mar 2012

    Support Analyst
    Phil is a great guy with solid technical support skills.
    19 hours
    $16.67 / hr
    $319.56 earned


Name Score (out of 5) Time to Complete
Networking XP Test 3.00 Top 10% 31 mins
Help Desk Certification 3.50 Top 20% 22 mins
Telephone Etiquette Certification 4.45 Top 10% 20 mins
Networking Concepts Test 4.10 Top 20% 23 mins
Wordpress Test 2.75 Above Average 17 mins
Call Center Skills Test 4.25 Top 20% 13 mins
Email Etiquette Certification 4.45 Top 10% 21 mins
Office Skills Test 4.40 Top 10% 18 mins
English Vocabulary Test (U.S. Version) 4.50 Top 20% 20 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 16 mins

Work History

19 hours worked
2 jobs


More than 30 hrs/week

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