I have more than 8 years of management experience in the Customer Service Industry in a traditional office setting. My field of expertise is in Training and Quality. I am adept in instructional design and eLearning course development using LMS tools such as Adobe Captivate and Articulate. I also have experience in start-up companies wherein I performed various functions from general administration duties, sales and client services. I continue to seek opportunities to use my creative and innovative skills .
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|Name||Score (out of 5)||Time to Complete|
|Customer Service Test||4.75||Top 10%||21 mins|
|MS Word 2003 Test||3.90||Top 10%||38 mins|
|Management Skills Test||3.50||Top 10%||40 mins|
|Email Etiquette Certification||4.30||Top 20%||19 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||11 mins|
|U.S. English Basic Skills Test||4.10||Top 20%||19 mins|