I am customer service person with seven years experience in the call center industry. I am fluent in English and has an excellent people skills. Well motivated and known for my initiative, I sure I can be an asset to your customer relations staff. I have worked in various call centers like Convergys, Sykes and Teletech for seven years mostly for technical accounts. I have worked as an agent and was promoted to team manager and have been so from 2004 to November 2010. I am skilled with Microsoft Office software like MS Word, Excel and PowerPoint ... and have years of experience in reports and reports analysis. I am John Paul, just give me an interview and find out how I can be an asset to your team.
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|Name||Score (out of 5)||Time to Complete|
|Telephone Etiquette Certification||4.15||Top 30%||16 mins|
|Windows XP Test||3.10||Above Average||17 mins|
|U.S. English Basic Skills Test||3.40||Below Average||24 mins|