Call Center Management
7 years of working in the BPO industry gives me the ability to become an asset to any company that specializes in customer service.
I have handled customer and technical support, allowing me to be flexible while keeping in mind the customer's welfare as well as maintaining the company's integrity. With that I can provide the best overall experience. As a Quality Assurance Specialist, I have learned to be detail oriented be able to uphold standards. As a Team Leader, I gained the much needed skills on handling, motivating and, ultimat