I have been working with Hill International since August of 2012, Full time as a customer service representative. We help contractors to submit their Certified Payroll Reports for prevailing wage jobs. I also work currently for TagBrite - Zopalo, since July of 2014 as a Customer Service Rep. I place orders that come in to the site and take care of returns and helping customers if they have a problem. I worked with Ashop commerce as a help desk support representative from March 2012 to March 2013, helping people to setup their eCommerce web stores from home. Before that I had been ... working with Skylark Technology Inc. in Mankato as a Computer Technician/Network Administrator. From August 2005 to September 2010 when I was laid off. Before that I attended Rasmussen College in Mankato and earned my Information Technology Certificate in Web Design and also a Certificate in Business Management. I love working with people and helping them to learn new things, it gives a great sense of accomplishment when you can help someone learn something and they are so grateful. I enjoy working with computers also and I am very proficient in all versions of Windows as well as Microsoft Office and many other programs. I pick up on new programs very quickly. I am a hard worker and self motivated and have lots of patience.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.60||Top 10%||23 mins|
|Help Desk Certification||3.75||Top 10%||22 mins|
|Email Etiquette Certification||4.55||Top 10%||13 mins|
|Call Center Skills Test||4.25||Top 20%||24 mins|
|Help Desk Certification||3.25||Above Average||30 mins|
|Telephone Etiquette Certification||4.30||Top 20%||18 mins|
|Windows XP Test||3.90||Top 20%||29 mins|
|Office Skills Test||4.10||Top 20%||15 mins|
|Customer Service Test||4.25||Above Average||16 mins|
|English Vocabulary Test (U.S. Version)||3.90||Above Average||32 mins|
|English Spelling Test (U.S. Version)||3.10||Below Average||14 mins|