I have over 20 years of diverse experience in customer service, administration and management. My administrative responsibilities have included creating customized client proposals, calendar management, coordination of marketing materials and activities, expense report processing and client relations. My management and customer service responsibilities have included billing, revenue assurance, project management and corporate account management. I have been instrumental in either creating or improving departmental procedures. I have received training on and am highly proficient in all Microsoft applications (Word, Excel, PowerPoint, Outlook). I consider myself a positive, dedicated and hard-working part of a professional team.
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|Name||Score (out of 5)||Time to Complete|
|Office Skills Test||4.75||Top 10%||12 mins|
|Outbound Sales Skills Test||3.15||Top 20%||14 mins|
|Telephone Etiquette Certification||4.45||Top 10%||11 mins|
|Email Etiquette Certification||4.45||Top 10%||11 mins|
|English Spelling Test (U.S. Version)||4.50||Above Average||7 mins|
|U.S. English Basic Skills Test||3.75||Above Average||17 mins|