Quality Synopsis: . Successfully finished Market Research job for home based and online task for a single employer over 2 years. • Supervised many American telemarketing accounts like timeshare (DMI-Onshore), DISH Network, AppleOne, Summit Financial, MetLife and PennLife. • Handled various American banking firms such as Wells Fargo. • Managed the US survey account for Ohio State University’s Center for Human Resource Research, and was a certified interviewer. • Handled several Australian accounts such as Craftmatic Bed, GMAY and Pearl Media Group, which caters outbound telemarketing services.
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|Name||Score (out of 5)||Time to Complete|
|Telephone Etiquette Certification||4.15||Top 30%||17 mins|
|Management Skills Test||2.50||Below Average||30 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||9 mins|
|Customer Service Test||4.10||Above Average||13 mins|