I have worked in a call center industry for more than 3 years (inbound and outbound calls); developed my English Communications Skills and enhanced Customer Relations Management on handling different type of customers. I also have provided some Technical Support Responsibilities and Customer Services Support for both United States and Australian accounts. Very proud to say that I am capable of up-selling of products and services with different lines of businesses. I have been very well trained, well skilled and fully developed in handling queries, data management and customer-related handling instances. Through a long list of Sales and Marketing experiences, ... I have been equipped and knowledgeable of different "strategies, approaches and sales techniques" Telemarketing, Appointment Settling, Cold Canvassing, Referrals, Online and Media Advertisements.
Raul D. has added 7 portfolio pieces. Create an account to review them.
Raul D. has more jobs to show. Create an account to review them.
|Name||Score (out of 5)||Time to Complete|
|Outbound Sales Skills Test||3.30||Top 20%||18 mins|
|Management Skills Test||3.00||Top 30%||36 mins|
|Call Center Skills Test||4.00||Top 30%||28 mins|
|Telephone Etiquette Certification||4.00||Above Average||24 mins|
|Customer Service Test||4.00||Below Average||24 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||22 mins|
|U.S. English Basic Skills Test||3.10||Below Average||23 mins|