Raul D.
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Raul D.

Customer Service Professional,Inbound and Outbound Sales, Appointment


Quezon City, Philippines


I have worked in a call center industry for more than 3 years (inbound and outbound calls); developed my English Communications Skills and enhanced Customer Relations Management on handling different type of customers. I also have provided some Technical Support Responsibilities and Customer Services Support for both United States and Australian accounts. Very proud to say that I am capable of up-selling of products and services with different lines of businesses. I have been very well trained, well skilled and fully developed in handling queries, data management and customer-related handling instances. Through a long list of Sales and Marketing experiences, ... moreI have been equipped and knowledgeable of different "strategies, approaches and sales techniques" Telemarketing, Appointment Settling, Cold Canvassing, Referrals, Online and Media Advertisements. less

Raul D. has added 7 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Dec 2014

    Sales Lead Generation Specialist
    Freelancer's Response
    thank you
    2 hours
    $6.67 / hr
    $10.01 earned

  • Mar 2014 - Nov 2014

    telemarketer-lead generation
    15 hours
    $3.33 / hr
    $49.96 earned

  • Oct 2013 - Jan 2014

    503 hours

Raul D. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Outbound Sales Skills Test 3.30 Top 20% 18 mins
Management Skills Test 3.00 Top 30% 36 mins
Call Center Skills Test 4.00 Top 30% 28 mins
Telephone Etiquette Certification 4.00 Above Average 24 mins
Customer Service Test 4.00 Below Average 24 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 22 mins
U.S. English Basic Skills Test 3.10 Below Average 23 mins