Accomplished and performance-driven IT Operations & Infrastructure Professional with 13 years of progressive experience in design, development, delivery & program management of successful cost-effective, high-performance network & infrastructure solutions. Expertise acquired in the domain of Operations, IT Systems Management and Infrastructure administration. Successfully handling IT Infrastructure operations & extensive experience in developing procedures, service standards, and operational policies for IT business excellence. Technology Leadership in corporate technology applications to achieve cost-effective improved service, ensuring organizational information security. IT infrastructure planning, IT business proposals for prospective clients, operations & systems support with capacity requirement planning. Adept at Service Center Operations, Change Management and Help desk ... Support. Conduct Security vulnerability assessment, review and recommend security infrastructure. Design and implement Networking solutions involving routing and switching, data center network, disaster recovery network. Troubleshooting of Desktop and server hardware, Installations of new servers in the organization like Exchange Email, Firewall Proxy, Web, Print Server, Domain Controller, Additional Domain Controller, IMAP, FILE Servers. CORE COMPETENCIES IT infrastructure Management Security and Network Infrastructure Operations Management System Support & Trouble-Shooting Capacity requirement Planning Process Improvement Leadership Teamwork & Mentoring ITIL (Information Technology Infrastructure Library) Risk Mitigation & Management Pre-sales and post sales support Microsoft Exchange 2003 – 2010, 2013 Office 365 MS Windows Server 2000, 2003, 2008 R2, 2012 MS SharePoint 2003,2010, SCCM, TMG VMware ESXi IT Strategic Planning Business Solutions Team Leadership Budgeting Project Management Ready to accept new challenges
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|Name||Score (out of 5)||Time to Complete|
|Help Desk Certification||4.00||Top 10%||23 mins|
|Microsoft Outlook 2010 Test||2.50||Above Average||19 mins|
|Windows Server 2008 Test||2.75||Above Average||15 mins|
|Windows XP Test||4.40||Top 10%||16 mins|
|UK English Basic Skills Test||3.50||Above Average||23 mins|