Providing a great solution is more then just technical knowledge or experience. I believe the basis for providing a great solution requires the following skills:
- Pay attention to the story but follow the dialog, because that's where the details are.
- Focus on the forest not the trees, because otherwise you are just treating the visible symptoms not the hidden disease.
- Imagine and deliver a unique solution for each situation, not a shoe-horned serving from previous experience.
- Care about the quality of the solution that you