Juan Nino Paulo David
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Juan Nino Paulo David

IT Specialist


Quezon City, Philippines


To secure a job here in Odesk and to impart my knowledge with my previous jobs are with Companies like Sykes Asia, HSBC and Convergys all Top Call Centers Here in the Philippines. Been trained to handle different situations and different approach to each customers and persons that we cater. Been Trained to support highly technical persons in the field of Computers both Software and Hardware related issues. Can troubleshoot over the phone, chat and also knowledgeable using remote assist, hp instant care, logmein, team viewer and any software out there. • Provide helpdesk assistance • Password resets (Oracle, JDE, Network log in, Motorboss ... moreand etc) • Install software and troubleshoot software issues • Set up meetings (conference calls, Webex set ups and phone set ups) • Set up Cisco Wireless LAN Guest Access • Install hardware, replace defective devices with the network • Creation of Active Directory Accounts and Email accounts for new hires Looking forward working with you. less

Work History and Feedback

  • Dec 2011

    Technical Support Specialist (Sales)
    The freelancer has made this comment private
    2 hours
    $3.33 / hr
    $5.00 earned

  • Nov 2011

    On-Call Virtual Assistant
    Juan helped me completely and successfully with my account creation project. Thank you for your help, Juan! And best of luck!
    6 hours
    $1.11 / hr
    $6.66 earned

  • Oct 2011

    Technical Support Specialist (Tier 1 Support)
    The freelancer has made this comment private
    5 hours
    $3.33 / hr
    $17.75 earned

  • Sep 2011 - Oct 2011

    $2 an hour (30+ hours a week) Customer Support off site work from home fulltime
    The freelancer has made this comment private
    62 hours
    $2.22 / hr
    $138.40 earned

  • Aug 2011

    Price list on PDF -- Enter into XLS
    Very good, detail-oriented and did a terrific job
    62 hours
    $1.11 / hr
    $68.44 earned

  • Apr 2010 - May 2010

    Weekly Data Collection
    Excellent Worker, Great Feedback & He was Very Reliable with Providing Quality Work.
    $3.70 earned
    Fixed Price

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Name Score (out of 5) Time to Complete
Antispam and Antivirus Test 3.25 Above Average 18 mins
Help Desk Certification 3.40 Top 30% 21 mins
Internet Marketing Test 4.10 Top 30% 28 mins
Business Plans Test 3.00 Below Average 21 mins
Management Skills Test 2.75 Above Average 18 mins
Telephone Etiquette Certification 4.15 Top 30% 20 mins
Networking Concepts Test 2.75 Below Average 36 mins
Call Center Skills Test 3.60 Above Average 18 mins
Telephone Etiquette Certification 3.85 Below Average 15 mins
Customer Service Test 4.10 Above Average 18 mins
English Vocabulary Test (U.S. Version) 4.10 Above Average 38 mins
Email Etiquette Certification 3.45 Below Average 19 mins
Office Skills Test 3.75 Above Average 21 mins
Windows XP Test 2.90 Below Average 12 mins
English Spelling Test (U.S. Version) 4.60 Above Average 15 mins
U.S. English Basic Skills Test 2.75 Below Average 18 mins