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Juan Nino Paulo David
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Juan Nino Paulo David

IT Specialist

$5.56/hr

Quezon City, Philippines

To secure a job here in Odesk and to impart ... moremy knowledge and best practices in the field of Computer Networking. Been trained to handle different situations and different approach to each customers and persons that we cater. Been Trained to support highly technical persons in the field of Computers both Software and Hardware related issues. > Can troubleshoot software and hardware issues. > Can handle irate customers > Can handle phone, email and chat concerns > Can work with minimal supervision > knowledgeable in handling router, switch configurations > knowledgeable in handling Windows servers > Can also write good articles Looking forward working with you. less

Overview

To secure a job here in Odesk and to impart my knowledge and best practices in the field of Computer Networking. Been trained to handle different situations and different approach to each customers and persons that we cater. Been Trained to support highly technical persons in the field of Computers both Software and Hardware related issues. > Can troubleshoot software and hardware issues. > Can handle irate customers > Can handle phone, email and chat concerns > Can work with minimal supervision > knowledgeable in handling router, switch configurations > knowledgeable in handling Windows servers > Can also write good articles Looking forward working with you.

Juan Nino Paulo David
Drop Here

Juan Nino Paulo David

$5.56 /hr

IT Specialist

Quezon City, Philippines

Overview

To secure a job here in Odesk and to impart my knowledge and best practices in the field of Computer Networking. Been trained to handle different situations and different approach to each customers and persons that we cater. Been Trained to support highly technical persons in the field of Computers both Software and Hardware related issues. > Can troubleshoot software and hardware issues. > Can handle irate customers > Can handle phone, email and chat concerns > Can work with minimal supervision > ... moreknowledgeable in handling router, switch configurations > knowledgeable in handling Windows servers > Can also write good articles Looking forward working with you. less

Work History and Feedback

  • Technical Support Specialist (Sales)

    Dec 2011
    4.15
    The freelancer has made this comment private

    2 hours

    $3.33 / hr
    $5.00 earned

  • On-Call Virtual Assistant

    Nov 2011
    5.00
    Juan helped me completely and successfully with my account creation project. Thank you for your help, Juan! And best of luck!

    6 hours

    $1.11 / hr
    $6.66 earned

  • Technical Support Specialist (Tier 1 Support)

    Oct 2011
    4.00
    The freelancer has made this comment private

    5 hours

    $3.33 / hr
    $17.75 earned

  • $2 an hour (30+ hours a week) Customer Support off site work from home fulltime

    Sep 2011 - Oct 2011
    1.35
    The freelancer has made this comment private

    62 hours

    $2.22 / hr
    $138.40 earned

  • Price list on PDF -- Enter into XLS

    Aug 2011
    5.00
    Very good, detail-oriented and did a terrific job

    62 hours

    $1.11 / hr
    $68.44 earned

  • Weekly Data Collection

    Apr 2010 - May 2010
    5.00
    Excellent Worker, Great Feedback & He was Very Reliable with Providing Quality Work.
    $3.70 earned
    Fixed Price

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Tests

NameScore (out of 5)Time to Complete
Antispam and Antivirus Test3.25Above Average18 mins
Help Desk Certification3.40Top 30%21 mins
Business Plans Test3.00Below Average21 mins
Internet Marketing Test4.10Top 30%28 mins
Telephone Etiquette Certification4.15Top 30%20 mins
Management Skills Test2.75Above Average18 mins
Networking Concepts Test3.00Below Average32 mins
Call Center Skills Test3.60Above Average18 mins
Telephone Etiquette Certification3.85Below Average15 mins
Customer Service Test4.10Above Average18 mins
English Vocabulary Test (U.S. Version)4.10Above Average38 mins
Email Etiquette Certification3.45Below Average19 mins
Office Skills Test3.75Above Average21 mins
Windows XP Test2.90Below Average12 mins
English Spelling Test (U.S. Version)4.60Above Average15 mins
U.S. English Basic Skills Test2.75Below Average18 mins
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Work History
1,097 hours worked
14 jobs
Availability
Available
More than 30 hrs/week
Profile Link
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