Phone Support, schedule appointments
Nov 2012 - Jan 2013
Julie was prompt with her responses, always available and flexible with her schedule, and most importantly, she was wonderful with our clients. We run a medical spa and service many particular and high maintenance clients. Its very important that our customer service representatives can provide 10 star customer service at all times and with the most difficult clients. Julie not only exceeded all of our expectations, she went out of her way to research and learn the details of every service we offered. She was able to handle the most complicated client treatment scheduling requirements, and every client that came into our office that had spoken with Julie raved about her. As a manager, she made my life easier, she was competent with making the most difficult clients happy with us again, and I was able to relax and know that my scheduling was being handled efficiently. I wish we had 10 more just like Julie.