I’m motivated, organized and disciplined. Keeping on top of projects and making sure all parts get to the finish line at the same time is one thing I do best. I've been in the call center industry for more than 2 years. I handled both inbound and outbound calls, customer service and sales. Performed data entry, lead generation as well as research. I've been training new sales consultants and associates and also customer center representatives. I have the ability to simultaneously manage multiple projects. I may say that I have performed significantly well which has resulted to good customer satisfaction ... rate and a high conversion rate. I would like to obtain a position in an organization that encourages learning and has a proactive working environment so that I can grow with the organization and gain valuable experience.
Rialou Samson has added 2 portfolio pieces. Create an account to review them.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||3.90||Above Average||28 mins|
|Email Etiquette Certification||4.00||Above Average||11 mins|
|English Spelling Test (U.S. Version)||4.60||Above Average||16 mins|
|U.S. English Basic Skills Test||3.75||Above Average||27 mins|