Beverly D.

Beverly D.

Sales and Customer Service Manager, Product Researcher, QA, Admin

Surigao City, Philippines

$11.11/hr

(4.83)

What's the difference
Overview

8 years of solid call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call.

2 years experience working as a Quality Analyst in a call center industry.

2 years experience handling a team of telemarketers, collectors, and welcome callers.

3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin …

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Work History & Feedback

Non-Sales Calls to US via Skype, Online Tasks

Job in progress

2,992 hrs @ $5.56/hr
Earned $17,903
Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

89

Email Etiquette Certification

59

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

54

Office Skills Test

79

Outbound Sales Skills Test

80

Telephone Etiquette Certification

50

U.S. English Basic Skills Test

71