Sales and Customer Service Manager, Product Researcher, QA, Admin
9 years of solid call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call.
2 years experience working as a Quality Analyst in a call center industry.
2 years experience handling a team of telemarketers, collectors, and welcome callers.
3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin support for US and Canadian Clients.