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Beverly D.
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Beverly D.

Sales and Customer Service Manager, Product Researcher, QA, Admin

$11.11/hr

Surigao City, Philippines


Beverly D. has added 2 portfolio pieces. Create an account to review them.

9 years of solid call center experience with proven skills ... morein customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call. 2 years experience working as a Quality Analyst in a call center industry. 2 years experience handling a team of telemarketers, collectors, and welcome callers. 3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin support for US and Canadian Clients. Focused, self-motivated, sets high standards to deliver quality results, exceeds client expectations, and promotes a win-win relationship. less

Overview

9 years of solid call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call. 2 years experience working as a Quality Analyst in a call center industry. 2 years experience handling a team of telemarketers, collectors, and welcome callers. 3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin support for US and Canadian Clients. Focused, self-motivated, sets high standards to deliver quality results, exceeds client expectations, and promotes a win-win relationship.

Beverly D.
Drop Here

Beverly D.

$11.11 /hr

Sales and Customer Service Manager, Product Researcher, QA, Admin

Surigao City, Philippines

Overview

9 years of solid call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call. 2 years experience working as a Quality Analyst in a call center industry. 2 years experience handling a team of telemarketers, collectors, and welcome callers. 3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin support for US and Canadian Clients. Focused, self-motivated, sets high standards to ... moredeliver quality results, exceeds client expectations, and promotes a win-win relationship. less

Beverly D. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Non-Sales Calls to US via Skype, Online Tasks

    Aug 2012 - Present
    Job in progress

    2,992 hours

    $5.56 / hr
    $17,903.28 earned

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Tests

NameScore (out of 5)Time to Complete
Outbound Sales Skills Test3.15Top 20%17 mins
Call Center Skills Test4.40Top 10%30 mins
Customer Service Test4.50Top 20%13 mins
Telephone Etiquette Certification3.85Below Average16 mins
Office Skills Test4.00Top 30%27 mins
English Spelling Test (U.S. Version)4.90Top 20%8 mins
Email Etiquette Certification3.85Above Average22 mins
English Vocabulary Test (U.S. Version)3.90Above Average28 mins
U.S. English Basic Skills Test3.90Above Average20 mins
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Work History
3,217 hours worked
6 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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