Stacey Johnson
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Stacey Johnson

Customer Service & Management Professional

$15.00/hr

Columbus, United States

Overview

• A 10% increase in employee retention and improved staff morale by focusing on innovative employee training and incentive programs such “time-gifting”, complimentary services and items, profit-sharing, and quarterly bonuses. • 3+ years of speaking, reading, writing, and translation of the Japanese language in addition to 1+ years in experience in Mandarin Chinese and Brazilian Portuguese. • 3 years of demonstrated management success in solving an assortment of employee, service, billing and sales-processing issues to build a strong team to provide exemplary support for our loyal client following. • 150 hours volunteered development of the Nihongoup.com’s Japanese Lingualift kanji database project.

Work History and Feedback

  • Oct 2011

    US based Customer Support and Account Managers
    5.00
    Wonderful worker........ we are going to continue on another project!
    3 hours
    $6.00 / hr
    $15.00 earned

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Tests

Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.70 Top 10% 16 mins
Customer Service Test 4.50 Top 20% 18 mins
Email Etiquette Certification 4.30 Top 20% 20 mins
English Spelling Test (U.S. Version) 4.40 Below Average 23 mins
U.S. English Basic Skills Test 3.60 Above Average 26 mins

Work History

3 hours worked
2 jobs

Availability

Not available

Verifications

Phone Number: Verified

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