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Amanda T.
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Amanda T.

Expert Customer Service Representative and PA

$13.33/hr

BURY, United Kingdom


Amanda T. has added 6 portfolio pieces. Create an account to review them.

I am native English ( UK ) with excellent skills ... morein all aspects of customer service including phone, email, live chat support and ticketing software such as Zendesk. I am a dedicated, dependable and tenacious individual with a high level of language and grammar. I always ensure that I have gone the extra mile to guarantee total customer satisfaction. I also have the ability to write unique and first class articles along with experience in research, appointment setting, PA duties, data entry and marketing. If you need someone to be your right hand, then look no further! less

Overview

I am native English ( UK ) with excellent skills in all aspects of customer service including phone, email, live chat support and ticketing software such as Zendesk. I am a dedicated, dependable and tenacious individual with a high level of language and grammar. I always ensure that I have gone the extra mile to guarantee total customer satisfaction. I also have the ability to write unique and first class articles along with experience in research, appointment setting, PA duties, data entry and marketing. If you need someone to be your right hand, then look no further!

Amanda T.
Drop Here

Amanda T.

$13.33 /hr

Expert Customer Service Representative and PA

BURY, United Kingdom

Overview

I am native English ( UK ) with excellent skills in all aspects of customer service including phone, email, live chat support and ticketing software such as Zendesk. I am a dedicated, dependable and tenacious individual with a high level of language and grammar. I always ensure that I have gone the extra mile to guarantee total customer satisfaction. I also have the ability to write unique and first class articles along with experience in research, appointment setting, PA ... moreduties, data entry and marketing. If you need someone to be your right hand, then look no further! less

Amanda T. has added 6 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Tagging: UK Residents Only (Adult Content)

    Mar 2012 - Nov 2012
    No feedback given
    $8.00 earned
    Fixed Price

  • Personal Assistant | Answer Calls, Emails, Chats etc

    Jan 2012 - Jun 2012
    No feedback given

    80 hours

    $6.67 / hr
    $534.68 earned

  • Appointment Setting

    May 2012
    5.00
    Amanda was good at fulfilling her requirements. She performed to the best of her abilities and successfully completed the task at hand.

    7 hours

    $11.11 / hr
    $72.22 earned

  • Research writing - different topics

    Nov 2011 - Apr 2012
    No feedback given
    $36.66 earned
    Fixed Price

  • Bi-Lingual Customer Support and VAs (Multiple Positions)

    Oct 2011 - Apr 2012
    5.00
    Exceptional worker with Native English.

    34 hours

    $5.00 / hr
    $170.00 earned

  • Virtual Assistant

    Feb 2012
    4.80
    Amanda was simply a pleasure to work with. Competent, willing, flexible, quick, excellent understanding of the task in hand. Thank you!

    3 hours

    $4.00 / hr
    $11.32 earned

  • Real estate

    Feb 2012
    5.00
    It was nice working with Mandy. All my expectations and requirements were communicated upfront. Always available to answer my questions. Very pleased with the work and I would definitely use her in the future.

    4 hours

    $7.78 / hr
    $31.12 earned

  • British Interviewers

    Feb 2012
    5.00
    Amanda is very effective and efficient. She was a natural interviewer. I'm looking forward to work with her again. Thanks Amanda!

    55 hours

    $20.00 / hr
    $1,106.80 earned

  • Internet admin work

    Oct 2011 - Nov 2011
    5.00
    Contractor showed productive and accurate workflow. We enjoyed working with her.
    $25.00 earned
    Fixed Price

  • Creative Writers Needed (articles on various subjects)

    Oct 2011
    5.00
    High quality writing delivered well before the deadline! Thank you!
    $6.67 earned
    Fixed Price

Amanda T. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Understanding differences in British and American English Test3.50Top 20%18 mins
Hospitality Terminology Test4.75Top 20%14 mins
Telephone Etiquette Certification4.55Top 10%16 mins
Hospitality Terminology Test4.60Above Average13 mins
Email Etiquette Certification4.55Top 10%15 mins
Office Skills Test4.50Top 10%11 mins
English Spelling Test (UK Version)4.90Top 20%10 mins
Creative Writing Test - Fiction (UK Version)3.90Above Average25 mins
Help Desk Certification3.40Top 30%15 mins
Call Center Skills Test4.25Top 20%20 mins
Customer Service Test4.50Top 20%9 mins
UK English Basic Skills Test3.90Above Average21 mins
Office Skills Test4.10Top 20%17 mins
English Vocabulary Test (U.S. Version)4.50Top 20%21 mins
Customer Service Test4.25Above Average15 mins
UK English Basic Skills Test3.50Below Average20 mins
English Spelling Test (U.S. Version)4.75Top 30%11 mins
English Spelling Test (U.S. Version)4.75Top 30%16 mins
English Spelling Test (U.S. Version)4.50Above Average18 mins
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Work History
1,546 hours worked
17 jobs
Availability
Available
Less than 30 hrs/week
Profile Link
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