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Stephanie Price
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Stephanie Price

Business Manager With Expert Customer Service /QA Testing Skills

$23.33/hr

Pearisburg, United States

Over the last 5 years, I have worked for several ... morevirtual calls centers using various different VOIP and VPN software. I have experience in phones, emails, and chat support. I have led an entire support team for a emerging email filtering company. My skills using Zendesk include answering tickets and chat for inbound customers as well as using Zendesk to reach out through outbound contact. I have experience in DEV/QA testing to make sure a product/feature is ready before it is released. A recent business graduate in Business, I have helped to lead webinars as well as sit in on sales demos. I have also been involved in developing an entire training program for new hires and have guided new hires to better understand company product, features, and polices. less

Overview

Over the last 5 years, I have worked for several virtual calls centers using various different VOIP and VPN software. I have experience in phones, emails, and chat support. I have led an entire support team for a emerging email filtering company. My skills using Zendesk include answering tickets and chat for inbound customers as well as using Zendesk to reach out through outbound contact. I have experience in DEV/QA testing to make sure a product/feature is ready before it is released. A recent business graduate in Business, I have helped to lead webinars as well as sit in on ... moresales demos. I have also been involved in developing an entire training program for new hires and have guided new hires to better understand company product, features, and polices. less

Stephanie Price
Drop Here

Stephanie Price

$23.33 /hr

Business Manager With Expert Customer Service /QA Testing Skills

Pearisburg, United States

Overview

Over the last 5 years, I have worked for several virtual calls centers using various different VOIP and VPN software. I have experience in phones, emails, and chat support. I have led an entire support team for a emerging email filtering company. My skills using Zendesk include answering tickets and chat for inbound customers as well as using Zendesk to reach out through outbound contact. I have experience in DEV/QA testing to make sure a product/feature is ready before it ... moreis released. A recent business graduate in Business, I have helped to lead webinars as well as sit in on sales demos. I have also been involved in developing an entire training program for new hires and have guided new hires to better understand company product, features, and polices. less

Work History and Feedback

  • Customer Service for an Education Technology Company

    Jul 2015 - Dec 2015
    No feedback given

    408 hours

    $10.56 / hr
    $4,308.48 earned

  • Email support for our crowdsourced QA testers

    Mar 2014 - May 2015
    4.45
    Stephanie did good work over a long period of time for us, managing thousands of tickets.

    1,673 hours

    $8.33 / hr
    $12,992.88 earned

  • Beginner-Level Music Instruction Book Marketing Assistants

    Jan 2014 - Feb 2014
    5.00
    Great job! We hope to work with you again.

    2 hours

    $7.00 / hr
    $14.00 earned

Stephanie Price has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Customer Service Test4.75Top 10%15 mins
Email Etiquette Certification4.45Top 10%14 mins
Call Center Skills Test4.10Top 20%13 mins
Telephone Etiquette Certification4.15Top 30%14 mins
U.S. English Basic Skills Test4.40Top 10%13 mins
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100% Job Success
Work History
2,711 hours worked
7 jobs
Availability
Available
As Needed - Open to Offers
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Phone Number: Verified
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