Business Manager With Expert Customer Service /QA Testing Skills
Over the last 5 years, I have worked for several virtual calls centers using various different VOIP and VPN software. I have experience in phones, emails, and chat support. I have led an entire support team for a emerging email filtering company.
My skills using Zendesk include answering tickets and chat for inbound customers as well as using Zendesk to reach out through outbound contact. I have experience in DEV/QA testing to make sure a product/feature is ready before it is released.
A recent business graduate in Business, I hav