Nids Esplana

Nids Esplana

Ecommerce Customer Support,Email & Chat Support,Community Manager

Antipolo, Philippines

$12.22/hr

(4.53)

What's the difference?
Overview

What is my priority?

TO ENGAGE A WONDERFUL WORKING RELATIONSHIP WITH MY CLIENT IN UPWORK and PROVIDE EXCELLENCE

I am a multiskilled, fast learner and a quick thinker contractor. I recently worked with an online shopping app in San Francisco and it has been a great opportunity. I have been a team manager for quite half a year and I have been successful in managing my team. I was able carry out great working relationship with my team and our clients.

My experiences as a tech support and a cus…

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Work History & Feedback

Customer Satisfaction Specialist - Fulltime

No feedback given
4.20
1,135 hrs @ $12.22/hr
Earned $13,872

Email for numerous SME clients

No feedback given
5.00
5 hrs @ $5.56/hr
Earned $29

Ebay Customer service & Order tracking

No feedback given
5.00
0 hrs @ $6.00/hr
Earned $1

Inbound

No feedback given
2.25
44 hrs @ $4.00/hr
Earned $174

Printer Technical Support

No feedback given

5 hrs @ $4.00/hr
Earned $18

Personal Assistant

No feedback given

64 hrs @ $4.44/hr
Earned $283
Tests Taken
Name Percentile Score

Call Center Skills Test

83

Customer Service Test

50

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

86

English Spelling Test (U.S. Version)

55

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

80

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

58

U.S. Word Usage Test

62

Virtual Assistant Skills Test

64