Working as a level 3 IT Support Technician providing software, networking and remote support in a BPO. In-depth expertise in analysis, optimization and troubleshooting complex issues in Microsoft Operating Systems, Hardware/Software, networking and local area networks( LANs). Services Provided - Remote Desktop Support and Management - Virus and Malware Detection/ Removal - Computer optimization - Software Installation/ Manual Removal/ Updates - Server Configuration - LAN and WAN configuration Certification Cisco Certified Network Associate Completed MCP, MCITP
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|Name||Score (out of 5)||Time to Complete|
|Microsoft Outlook 2010 Test||2.90||Top 20%||35 mins|
|Knowledge of Windows 7 Skills Test||3.50||Above Average||28 mins|
|TCP/IP Test||3.60||Top 30%||23 mins|
|Windows XP Test||4.00||Top 10%||31 mins|