With 10 years of experience in customer service and customer support in non voice and voice processes. I am Cisco certified professional. Worked for an eCommerce site in Administrator,Marketing and Customer Service.
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|Name||Score (out of 5)||Time to Complete|
|Voice Over IP Test||2.60||Below Average||21 mins|
|Technical Writing Skills Certification||2.75||Below Average||36 mins|
|Help Desk Certification||2.60||Below Average||29 mins|
|MS Excel 2007 Test||3.25||Above Average||40 mins|
|Telephone Etiquette Certification||3.85||Below Average||28 mins|
|Office Skills Test||3.75||Above Average||32 mins|
|Windows XP Test||2.75||Below Average||32 mins|
|U.S. English Basic Skills Test||2.90||Below Average||33 mins|