Robert McCarthy
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Robert McCarthy

Experienced Customer Support Specialist

$15.00/hr

Bates City, United States

Overview

I deliver value to my clients through attention to detail, a strong sense of ethics, and an even stronger work ethic. My greatest strength is my organizational skills which makes me a great asset as an administrator. I am familiar with most CRM's and email clients. I can take inbound or outbound calls at the flip of a switch and do so daily. I have both online and offline customer service experience. I am very fluent in English with outstanding communication skills.

Work History and Feedback

  • Sep 2015 - Oct 2015

    Telesales - Appointment Setter
    5.00
    Robert was courteous and professional. He was also always on time for his shifts.
    14 hours
    $10.00 / hr
    $138.34 earned

  • Dec 2012 - Apr 2013

    need telemarketer to call list of contractors
    5.00
    job cancelled
    556 hours
    $12.22 / hr
    $6,861.54 earned

  • Aug 2012 - Nov 2012

    need telemarketer to call list of contractors
    5.00
    Robert has been a joy to work with. He has learned quickly and has an incredible work ethic that is hard to find these days. I look forward to developing him and promoting him within my company. He is extremely capable and learns quickly. Robert also has no problem taking initiative and solving problems with minimal oversight. I apprciate having him as part of my team and hope to keep him permanently.
    432 hours
    $11.11 / hr
    $4,936.53 earned

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Tests

Name Score (out of 5) Time to Complete
U.S. Culture and Etiquette Test 4.40 Top 30% 16 mins
Office Skills Test 4.50 Top 10% 20 mins
Management Skills Test 3.50 Top 10% 20 mins
Telephone Etiquette Certification 4.15 Top 30% 16 mins

Work History

100% Job Success
2,864 hours worked
7 jobs

Availability

Available
Less than 30 hrs/week
24 hrs response time

Verifications

Phone Number: Verified

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