OBJECTIVE To contribute in a position in which I can utilize, contribute and further develop the skills I have learnt in an increasingly challenging environment. PROFESSIONAL PROFILE •Goal-driven professional with 5 years of significant, progressive customer service experience and expertise including ability to deliver superior, personalized client service, cultivate strong business relationships, make real-time decisions, and resolve issues in a way that propels innovation and growth. •Proven performer who is adept at working independently with minimal supervision, as well as contributing and collaborating as productive team member. •Effective, personable team player with unsurpassed interpersonal skills and demonstrated ability to handle customer questions and objections. •nthusiastic, knowledge-hungry self-starter with significant exposure to ... financial services; eager to meet challenges and quickly assimilate product knowledge; committed to assessing customer needs and helping people. •Customer-focused communicator with proven ability to understand and convey product information develops rapport, build strong relationships with customers, and deliver high-impact sales presentations. •Energetic contributor with demonstrable detail orientation and multi- tasking/organizational proficiency. •Computer-proficient performer with expertise in MS Windows 95, 98, MS Office 97, 2000, XP (Word, Excel, PowerPoint, Access, Outlook), MS Internet Explorer and Adobe Acrobat
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|Name||Score (out of 5)||Time to Complete|
|Negotiations Skills Test||4.60||Top 10%||16 mins|
|Email Etiquette Certification||3.85||Above Average||19 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||32 mins|
|U.S. English Basic Skills Test||4.00||Top 30%||38 mins|