Faraz Q.
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Faraz Q.

CallCenter,Telemarketing,Wordpress,Website Design


Karachi, Pakistan


Thank you for visiting my profile.. I am Faraz.. I serve as Director of Business Development for Ftech Solutions, My company , F-tech Solutions, has been providing website design, SEO, Call Center Consultancy and Content writing services to clients across the world since 2007. I Have a team of brilliant web Designer. Graphic Designers. Call Center Associates SEO Expert and Logo designers. I will get your work done on time and on commitment. Previously I was responsible for heading the entire Call Center operations for AUA Solutions. I bring with me over a decade long ... morecareer span within various industries in the U.S. and Asia-Pac. including; energy, commodities trading, banking, retail, and BPO/Call centers. I have a strong background in call center services, research, analytics, business operations, project management, and management consulting. Previously I was heading Crestel Standard Communication, a Call Center division within Cresent Group of Companies, where I helped build the entire division and was responsible for operations, client coordination, appointment setting and operational direction of the division, growing the business 15% every month, developing and managing a P&L of a quarter million USD. In assignment with Eplanet Communication), I was able to provide over $100,000 worth of Business to Sales Division, for which I received a “Personal Best Achievement Award” and lead the Industrial Markets trading desk with fundamental analysis. I have worked with some of the best names in the business like T-mobile, AT&T, MCI Worldcom, PepsiCo Corp., and Pizza Hut. I pursued my BBA at the Preston University , and received Associate Degree from Houston Community College in Texas, and also a Certified COPC (Customer Operations Performance Center) Coordinator for the BPO operations. Specialties: Website Design, Develpment, Project Management.Call Center Management, Outsourcing, International Clients Coordination less

Faraz Q. has added 10 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Sep 2015

    Find Contact Information + Email
    Thanks for your work!
    1 hour
    $5.56 / hr
    $6.49 earned

  • Aug 2015

    2 changes to Wordpress website
    Working with Faraz was outstanding. He was able to fix my 2 requests (one of which puzzled several others) and his communication was outstanding. His English is excellent. During the time he was working, I was on vacation and was not well connected but he was patient and able to fix the problem with little instruction and with a lot of patience. I was very pleased with Faraz and will not hesitate to contract him again and again.
    $30.00 earned
    Fixed Price

  • May 2014 - Aug 2015

    Web design and Google Search engine optimization

    No feedback given

    50 hours
    $5.56 / hr
    $278.00 earned

  • May 2014

    I'm looking for 3 agents to handle campaigns URGENT
    4 hours
    $12.00 / hr
    $39.96 earned

  • Apr 2011 - Jan 2014

    Create CMS for small existing site - no e-commerce
    Very good worker, all good.
    20 hours
    $10.00 / hr
    $200.00 earned

  • Apr 2012 - Jul 2012

    B2B Appointment Setter

    No feedback given

    17 hours
    $5.56 / hr
    $91.74 earned

  • View More (22)

Faraz Q. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Outbound Sales Skills Test 3.45 Top 10% 10 mins
Telephone Etiquette Certification 4.00 Above Average 11 mins
Customer Service Test 4.10 Above Average 11 mins
Office Skills Test 3.50 Below Average 12 mins

Work History

82% Job Success
8,151 hours worked
167 jobs


More than 30 hrs/week
24 hrs response time


Phone Number: Verified

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