Narda F.
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Narda F.

Your Dedicated Customer Service Agent- V.A- Appointment Setter

$6.50/hr

Newark, United States

To obtain a responsible and challenging position with a progressive ... morecompany where I can maximize my expertise in customer relations and strong communication skills. I am very pleasant to work with, reliable and I give 100% quality and commitment to my work. I am a fast learner , skilled in a variety of fields, and always eager and willing to learn new things. I am Bilingual and fluent in English/Spanish. My skills include: *Administrative Duties*Office Management*Filing* Record keeping* Document prep using Microsoft Word, Excel, or PowerPoint* Translations* Appointment Setting (Inbound/Outbound) I have worked as an Administrative Assistant, Office Manager, and Customer Service Agent. * Customer Service-Support- is my preferred Job of choice. I am a natural "People Person" I am very respectful, helpful and very patient. I use my communication skills efficiently, not only to help the clients understanding of the service or product , but to enhance the Clients business relationship with the Company. less

Overview

To obtain a responsible and challenging position with a progressive company where I can maximize my expertise in customer relations and strong communication skills. I am very pleasant to work with, reliable and I give 100% quality and commitment to my work. I am a fast learner , skilled in a variety of fields, and always eager and willing to learn new things. I am Bilingual and fluent in English/Spanish. My skills include: *Administrative Duties*Office Management*Filing* Record keeping* Document prep using Microsoft Word, Excel, or PowerPoint* Translations* Appointment Setting (Inbound/Outbound) I have worked as an Administrative Assistant, Office Manager, and Customer Service ... moreAgent. * Customer Service-Support- is my preferred Job of choice. I am a natural "People Person" I am very respectful, helpful and very patient. I use my communication skills efficiently, not only to help the clients understanding of the service or product , but to enhance the Clients business relationship with the Company. less

Narda F.
Drop Here

Narda F.

$6.50 /hr

Your Dedicated Customer Service Agent- V.A- Appointment Setter

Newark, United States

Overview

To obtain a responsible and challenging position with a progressive company where I can maximize my expertise in customer relations and strong communication skills. I am very pleasant to work with, reliable and I give 100% quality and commitment to my work. I am a fast learner , skilled in a variety of fields, and always eager and willing to learn new things. I am Bilingual and fluent in English/Spanish. My skills include: *Administrative Duties*Office Management*Filing* Record keeping* Document prep using Microsoft ... moreWord, Excel, or PowerPoint* Translations* Appointment Setting (Inbound/Outbound) I have worked as an Administrative Assistant, Office Manager, and Customer Service Agent. * Customer Service-Support- is my preferred Job of choice. I am a natural "People Person" I am very respectful, helpful and very patient. I use my communication skills efficiently, not only to help the clients understanding of the service or product , but to enhance the Clients business relationship with the Company. less

Work History and Feedback

  • Phone Support Agents( English)

    Nov 2011 - Dec 2011
    No feedback given

    127 hours

    $5.56 / hr
    $703.27 earned

Tests

NameScore (out of 5)Time to Complete
Hospitality Terminology Test4.75Top 20%18 mins
Telephone Etiquette Certification4.55Top 10%16 mins
Organizational Behavior Test3.50Top 20%39 mins
Event Planning Test3.25Below Average38 mins
Business Strategy Test3.40Below Average30 mins
Business Writing Skills Certification3.00Above Average39 mins
Creative Writing Test - Fiction (U.S. Version)4.00Above Average38 mins
Italian To English Translation Skills Test4.25Below Average30 mins
Outbound Sales Skills Test2.70Above Average35 mins
Outbound Sales Skills Test2.55Below Average32 mins
Resume Writing Skills Test2.60Above Average21 mins
Advertising Skills Certification2.65Above Average28 mins
Negotiations Skills Test3.25Below Average25 mins
Business Plans Test3.60Below Average17 mins
Help Desk Certification3.10Above Average34 mins
English To Spanish Translation Skills Test4.40Below Average22 mins
Management Skills Test3.00Top 30%38 mins
Call Center Skills Test4.00Top 30%31 mins
U.S. Word Usage Test3.25Below Average36 mins
English Vocabulary Test (U.S. Version)4.50Top 20%40 mins
Customer Service Test4.00Below Average33 mins
Email Etiquette Certification3.55Below Average34 mins
Office Skills Test3.60Above Average36 mins
English Spelling Test (U.S. Version)4.75Top 30%22 mins
U.S. English Basic Skills Test3.10Below Average23 mins
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Work History
127 hours worked
1 job
Availability
Available
Less than 30 hrs/week
Profile Link
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