Florentin D.

Florentin D.

$5.56  /hr

Email Support and Help Desk/Ticket Support experience

Davao, Philippines
Email Handling Helpdesk Data Entry Customer support Administrative Support


I have over 5 years of Email Support Experience with job roles including and not limited to handling Tier 1 and Tier 2 Level of Email Support. I am pro-active, deadline-driven, goal and detail-oriented individual. Not a geek but a gadget freak. I like helping and assisting consumers resolve their issues. I have been exposed to handling tickets with General Inquiry and Product Inquiry, provided tracking information and Order status, Refund processing for orders and returns and cancelations of orders and subscriptions. I am very expe

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