Silvana Busa

Silvana Busa

hard working, willing to learn, reliable

Nepean, Canada

$13.33/hr

(4.93)

What's the difference?
Overview

My objective is to find companies that I can help by using my current skills, and the ability to grow and learn new things.

Work History & Feedback

Customer Service Phone Calls

“Silvana is amazing, great personable phone skills and self-starter!Will hire again next contract.”
5.00
365 hrs @ $7.78/hr
Earned $2,841

Follow Up and Appointment Setter

“She is a great person to work with, unfortunately she did not fit the role we required at the moment but will keep her in mind for other projects in the future.”
5.00
22 hrs @ $6.67/hr
Earned $148

Virtual assistant, customer service

“The standby time is too long. I did not know she was charging me for it. Thank you!”
2.00
13 hrs @ $6.67/hr
Earned $87

Outgoing Research Caller Position

“Silvana is very dependable and talented. Her assignment was completed with high satisfaction. If given the opportunity we will most definite hire her again.”
5.00
78 hrs @ $6.00/hr
Earned $470

Outgoing Research Caller Position

“Very good work Silvana. We went ahead and gave u a pay increase. Thanks, we appreciate your efforts.”
5.00
2,577 hrs @ $5.56/hr
Earned $14,411

Native Female Italian speaker to voice over 9 words

“Silvana did a nice job on this project.”
5.00
Fixed Price $11

Customer Phone Support

Job in progress

4,960 hrs @ $12.00/hr
Earned $48,738

System Lead Clean-up

Job in progress

369 hrs @ $13.33/hr
Earned $4,919

Customer Service Representative

Job in progress

490 hrs @ $13.33/hr
Earned $6,589
Tests Taken
Name Percentile Score

Call Center Skills Test

83

Customer Service Test

70

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

65

English Vocabulary Test (U.S. Version)

48

Italian Spelling Skills Test

7

Italian Vocabulary Skills Test

8

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

96

UK English Basic Skills Test

27