QUALIFICTIONS *Polite, respectful, and courteous manners *Responsible, efficient, and flexible *Ability to work in a fast-paced, intense environment smoothly *Competent and reliable professional, committed to top quality work *Versatile and multi-skilled person *Resourceful in solving problems and maximizing resources *Enthusiastic, dependable, self-motivated *Skilled in handling the public with diplomacy and professionalism *Demonstrated ability to adapt to new equipment & technology *Research skills * General Bookkeeping *Business Correspondence * Maintaining Calendar & Docketing *Transcribing dictation * Staff Training *Travel Logistics *Records Management SKILLS *In depth knowledge of Microsoft Office suites and internet telephone operations *Relevant experience in software applications such as, Excel, Assess, ... Outlook, PowerPoint, One Note *QuickBooks * Ability to work with several operating systems, including Windows XP, Windows 2007 and Windows 8 *Google Document management *Understanding of all Social media marketing accounts such as, Facebook, Linkedin, Twitter, Instagram and Google+ *Pacer *Summation *Time Management programs *Lexis/Nexis *Westlaw *Rapid Court *TLO *MyCase Software *Quick learner of new software applications. *Word processing – Ability to type 65 words per minute. *All the latest office equipment, such as fax, scanner and copy machine.
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|Name||Score (out of 5)||Time to Complete|
|Customer Service Test||4.60||Top 10%||17 mins|
|Management Skills Test||2.90||Above Average||30 mins|
|Telephone Etiquette Certification||4.00||Above Average||16 mins|