I have 4 years experience in networking and IT support (including online support and onsite interventions), last 2 years i was working as a customer support using 4PushAutcion, CSS (Customer Support System), Google Spreadsheet, Google Drive, and Google Docs to offer clients refunds, order cancellation, troubleshoot technical issues, resolving negative feedback and response to customer questions with individual emails. Also, I have great experience using MS Office solution and mobile applications (IOS and Android Plateformes) to help me in daily tasks such as making products documentation and technical reports. I'm an oriented detail and self-assessed person and have a frienly and professional ... deamanor, this allow me to give my clients total satisfaction in the past, i'm a fast learner and very curious. Looking forward to working with you as a customer support agent to make your project a success.
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|Name||Score (out of 5)||Time to Complete|
|Wi Fi Test||2.50||Above Average||18 mins|
|Cisco Networking Test||3.00||Above Average||24 mins|
|French To English Translation Skills Test||4.40||Top 30%||37 mins|
|Networking Concepts Test||3.75||Top 30%||14 mins|