Youcef M.

Youcef M.

Customer support/Help Desk Specialist

Oran, Algeria

$17.78/hr

(4.54)

What's the difference?
Overview

I have 4 years experience in networking and IT support (including online support and onsite interventions), last 2 years i was working as a customer support using 4PushAutcion, CSS (Customer Support System), Google Spreadsheet, Google Drive, and Google Docs to offer clients refunds, order cancellation, troubleshoot technical issues, resolving negative feedback and response to customer questions with individual emails.

Also, I have great experience using MS Office solution and mobile application…

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Youcef M. has added 3 portfolio pieces. Create an account to review them.

Work History & Feedback

Contact Finding for French Speakers

“Quality of work was great!”
5.00
30 hrs @ $5.56/hr
Earned $167

CCNA Exam MCQ content

“Great freelancer to work with. Will definitely work again in the future.”
5.00
Fixed Price $78

FULL TIME FRENCH WRITERS FOR TRAVEL GUIDE

“He was always be sincere.”
4.15
56 hrs @ $3.33/hr
Earned $188

Netlinker

“Youcef good contractor,i will hire him anytime”
5.00
6 hrs @ $1.11/hr
Earned $6

Mapping oDesk skills to StackExchange and Freebase entries

“Youcef did a great job. Was able to work without micro-management, and delivered the project on time and without any problems.”
5.00
148 hrs

10 Articles about Web and IT (French)

“The job was successfully completed by this freelancer and i'm going to work with him again, for some freelancer works.”
5.00
Fixed Price $47

Customer Support/Help Desk Personnel in French

Job in progress

229 hrs @ $6.67/hr
Earned $1,521
Tests Taken
Name Percentile Score

Cisco Networking Test

60

French To English Translation Skills Test

70

Networking Concepts Test

70

Wi Fi Test

62