Youcef M.

Youcef M.

$17.78  /hr

Customer support/Help Desk Specialist

oran, Algeria
Cisco Routers Firewall Network Administration Internet Research Cisco IOS

Overview

I have 4 years experience in networking and IT support (including online support and onsite interventions), last 2 years i was working as a customer support using 4PushAutcion, CSS (Customer Support System), Google Spreadsheet, Google Drive, and Google Docs to offer clients refunds, order cancellation, troubleshoot technical issues, resolving negative feedback and response to customer questions with individual emails. Also, I have great experience using MS Office solution and mobile applications (IOS and Android Plateformes) to help

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