Princess Marie Cuellar
Drop Here

Princess Marie Cuellar

VA/Customer Service Support/Email Specialist

$11.11/hr

Tarlac, Philippines

12years of Call Center experience. Freelancer in UPWORK with more ... morethan 12,000hrs worked TOP RATED, UPWORK PRO CUSTOMER SERVICE Team. Well experienced in Customer Service and a Live Chat Operator. Excellent in English (Oral & Written). I can work on US time schedule. Familiar with SAP, Salesforce, Desk.com, Dropbox and other Google apps. Highly-organized and self-motivated. Energetic and have sense of responsibility. Experienced in Scheduling & Calendar Management. Handle all inbound calls and outbound calls. Schedule appointments. Letter writing and Email response and follow – up. My previous job was an OUTBOUND Team Manager for Collections, As Team Manager, I run operations with a tight monitor on targets and profits uncompromising quality control and compliance. A coach and trainer of agents in meeting optimum standards. less

Overview

12years of Call Center experience. Freelancer in UPWORK with more than 12,000hrs worked TOP RATED, UPWORK PRO CUSTOMER SERVICE Team. Well experienced in Customer Service and a Live Chat Operator. Excellent in English (Oral & Written). I can work on US time schedule. Familiar with SAP, Salesforce, Desk.com, Dropbox and other Google apps. Highly-organized and self-motivated. Energetic and have sense of responsibility. Experienced in Scheduling & Calendar Management. Handle all inbound calls and outbound calls. Schedule appointments. Letter writing and Email response and follow – up. My previous job was an OUTBOUND Team Manager for Collections, As Team ... moreManager, I run operations with a tight monitor on targets and profits uncompromising quality control and compliance. A coach and trainer of agents in meeting optimum standards. less

Princess Marie Cuellar
Drop Here

Princess Marie Cuellar

$11.11 /hr

VA/Customer Service Support/Email Specialist

Tarlac, Philippines

Overview

12years of Call Center experience. Freelancer in UPWORK with more than 12,000hrs worked TOP RATED, UPWORK PRO CUSTOMER SERVICE Team. Well experienced in Customer Service and a Live Chat Operator. Excellent in English (Oral & Written). I can work on US time schedule. Familiar with SAP, Salesforce, Desk.com, Dropbox and other Google apps. Highly-organized and self-motivated. Energetic and have sense of responsibility. Experienced in Scheduling & Calendar Management. Handle all inbound calls and outbound calls. Schedule appointments. Letter ... morewriting and Email response and follow – up. My previous job was an OUTBOUND Team Manager for Collections, As Team Manager, I run operations with a tight monitor on targets and profits uncompromising quality control and compliance. A coach and trainer of agents in meeting optimum standards. less

Work History and Feedback

  • Customer Support Agent

    Oct 2015 - Present
    Job in progress

    457 hours


  • Appointment setter

    Apr 2015 - Dec 2015
    No feedback given

    254 hours

    $7.75 / hr
    $1,968.53 earned

  • Online Virtual Assistant

    Jul 2015 - Aug 2015
    5.00
    Would Recommend!

    185 hours

    $3.33 / hr
    $615.51 earned

  • Virtual Receptionist and Customer Service Agent

    Apr 2013 - Jan 2014
    No feedback given

    887 hours

    $3.89 / hr
    $3,719.28 earned

  • Lead Generator – Australia

    Apr 2013 - Oct 2013
    5.00
    Great to work with, hope to employ again in the future. Highly recommended!

    60 hours

    $6.67 / hr
    $399.09 earned

  • Calling for Donations- no cold calling

    Feb 2013
    5.00
    Thanks for all your hard work, Princess!

    27 hours

    $7.40 / hr
    $199.80 earned

  • Telemarketer for lead generation in US

    Jan 2012 - Jan 2013
    5.00
    Awesome. Exceeded expectations everytime. I hope to be able to use her services again in the future.

    1,151 hours

    $6.67 / hr
    $9,675.23 earned

  • Telemarketer Needed- Mortgage Industry

    Sep 2011 - Jan 2013
    5.00

    344 hours

    $5.56 / hr
    $1,911.69 earned

  • Australian Telemarketer for SEO Company Needed

    Aug 2012 - Nov 2012
    No feedback given

    32 hours

    $10.00 / hr
    $315.00 earned

  • Lead Generation/Appointment Setter

    Jul 2012 - Aug 2012
    5.00
    I loved princess, she did what I asked of her and always did better then everyone in her department. Sorry that the campaign ended I would have loved to still work with her. Thanks Again Mark L.

    49 hours

    $6.67 / hr
    $369.96 earned

  • Telemarketing - No Selling Required

    Dec 2011 - Jun 2012
    No feedback given

    155 hours

    $3.33 / hr
    $517.30 earned

  • View More (12)

Princess Marie Cuellar has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Outbound Sales Skills Test3.00Top 30%17 mins
Call Center Skills Test4.25Top 20%29 mins
Telephone Etiquette Certification4.00Above Average18 mins
Customer Service Test4.25Above Average27 mins
English Vocabulary Test (U.S. Version)4.00Above Average35 mins
U.S. English Basic Skills Test3.50Above Average37 mins
or
Invite to Job
What's the difference?

100% Job Success
Top Rated
Work History
12,883 hours worked
42 jobs
Availability
Available
As Needed - Open to Offers
Profile Link
Associated with
Search for others