Dominic I.
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Dominic I.

Customer Support & Virtual Assistant (All-Rounder)

$5.00/hr

Cochin, India


Dominic I. has added 3 portfolio pieces. Create an account to review them.

I have an experience of twelve years in the customer ... moreservice industry and I would need to be trained according to the specification of product/service. I am excellent at using computers and has good typing speed. I am detail oriented and have good experience in multi-tasking, and can take down notes on a call without interrupting the customer. Customers can clearly understand me and I have no problem solving the queries of the customer providing timely and friendly service. Because of my long-term working experience I have gone beyond customer’s expectations which has earned me good feedback from customer’s as well as clients. With this I have the ability to upsell, I can convince the customers who see the need to buy add-ons to their existing products. Most of the products and service were related to computers, and because of this I have very good knowledge in software and hardware related issues. I have a good understanding of operating systems and other software applications. My key role in my previous company was to identify any technical error and provide an immediate solution. less

Overview

I have an experience of twelve years in the customer service industry and I would need to be trained according to the specification of product/service. I am excellent at using computers and has good typing speed. I am detail oriented and have good experience in multi-tasking, and can take down notes on a call without interrupting the customer. Customers can clearly understand me and I have no problem solving the queries of the customer providing timely and friendly service. Because of my long-term working experience I have gone beyond customer’s expectations which has earned me good feedback from customer’s as well ... moreas clients. With this I have the ability to upsell, I can convince the customers who see the need to buy add-ons to their existing products. Most of the products and service were related to computers, and because of this I have very good knowledge in software and hardware related issues. I have a good understanding of operating systems and other software applications. My key role in my previous company was to identify any technical error and provide an immediate solution. less

Dominic I.
Drop Here

Dominic I.

$5.00 /hr

Customer Support & Virtual Assistant (All-Rounder)

Cochin, India

Overview

I have an experience of twelve years in the customer service industry and I would need to be trained according to the specification of product/service. I am excellent at using computers and has good typing speed. I am detail oriented and have good experience in multi-tasking, and can take down notes on a call without interrupting the customer. Customers can clearly understand me and I have no problem solving the queries of the customer providing timely and friendly service. Because of ... moremy long-term working experience I have gone beyond customer’s expectations which has earned me good feedback from customer’s as well as clients. With this I have the ability to upsell, I can convince the customers who see the need to buy add-ons to their existing products. Most of the products and service were related to computers, and because of this I have very good knowledge in software and hardware related issues. I have a good understanding of operating systems and other software applications. My key role in my previous company was to identify any technical error and provide an immediate solution. less

Dominic I. has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Virtual Legal Assistant

    Dec 2014 - Present
    Job in progress

    18 hours

    $4.50 / hr
    $80.25 earned

  • Telephone Customer Service Representative

    Apr 2013 - Present
    Job in progress

    8,308 hours

    $4.44 / hr
    $36,889.00 earned

  • Research Contact Name / Title / Phone

    Sep 2013
    5.00
    Extremely easy to communicate with and stayed on top of me via email and phone. Hit all of the deadlines and made revisions to the work as I requested. Work was primarily data mining and entry.
    $15.00 earned
    Fixed Price

  • Telephone Customer Service Representative

    Feb 2010 - Apr 2013
    No feedback given

    8,097 hours

    $3.33 / hr
    $27,128.64 earned

  • Extremely Urgent - Time Sensitive & Accurate Data Entry

    Jan 2010
    5.00
    Very good worker, would recommend highly.

    40 hours

    $3.33 / hr
    $133.77 earned

  • Virtual Assistant

    Aug 2009
    5.00
    Very Happy with this guy so happy I have offered him a subcontracted job.

    4 hours

    $2.00 / hr
    $12.90 earned

Dominic I. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!29 mins
Windows XP Test4.25Top 10%29 mins
UK English Basic Skills Test4.40Top 10%29 mins
Call Center Skills Test3.90Above Average38 mins
Office Skills Test4.00Top 30%17 mins
English Vocabulary Test (U.S. Version)4.25Above Average32 mins
U.S. English Basic Skills Test4.10Top 20%34 mins
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Work History
21,859 hours worked
24 jobs
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More than 30 hrs/week
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