Dominic I.
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Dominic I.

Customer Support & Virtual Assistant (All-Rounder)


Cochin, India


I have an experience of twelve years in the customer service industry and I would need to be trained according to the specification of product/service. I am excellent at using computers and has good typing speed. I am detail oriented and have good experience in multi-tasking, and can take down notes on a call without interrupting the customer. Customers can clearly understand me and I have no problem solving the queries of the customer providing timely and friendly service. Because of my long-term working experience I have gone beyond customer’s expectations which has earned me good feedback from customer’s as well ... moreas clients. With this I have the ability to upsell, I can convince the customers who see the need to buy add-ons to their existing products. Most of the products and service were related to computers, and because of this I have very good knowledge in software and hardware related issues. I have a good understanding of operating systems and other software applications. My key role in my previous company was to identify any technical error and provide an immediate solution. less

Dominic I. has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Sep 2013

    Research Contact Name / Title / Phone
    Extremely easy to communicate with and stayed on top of me via email and phone. Hit all of the deadlines and made revisions to the work as I requested. Work was primarily data mining and entry.
    $15.00 earned
    Fixed Price

  • Feb 2010 - Apr 2013

    Telephone Customer Service Representative

    No feedback given

    8,097 hours
    $3.33 / hr
    $27,128.64 earned

  • Jan 2010

    Extremely Urgent - Time Sensitive & Accurate Data Entry
    Very good worker, would recommend highly.
    40 hours
    $3.33 / hr
    $133.77 earned

  • Aug 2009

    Virtual Assistant
    Very Happy with this guy so happy I have offered him a subcontracted job.
    4 hours
    $2.00 / hr
    $12.90 earned

Dominic I. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 29 mins
UK English Basic Skills Test 4.40 Top 10% 29 mins
Windows XP Test 4.25 Top 10% 29 mins
Call Center Skills Test 3.90 Above Average 38 mins
Office Skills Test 4.00 Top 30% 17 mins
English Vocabulary Test (U.S. Version) 4.25 Top 30% 32 mins
U.S. English Basic Skills Test 4.10 Top 20% 34 mins

Work History

100% Job Success
20,454 hours worked
24 jobs


More than 30 hrs/week


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