Working in a call center industry for several years has given me the chance to observe the dilemma and glory of being a follower in a dynamic and a fast-paced environment. My experienced as a call center representative have made me become a better individual. I was a customer service representative before i was given the opportunity to be a technical representative in a telecommunications company. I am a dedicated professional who wants to be part of the team. With the right attitude and enough focus, i can do better.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.50||Top 10%||40 mins|
|Telephone Etiquette Certification||4.00||Above Average||18 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||36 mins|
|Customer Service Test||4.10||Above Average||23 mins|
|U.S. English Basic Skills Test||2.75||Below Average||24 mins|