Travel Information Desktop and Mobile Web Site
Jan 2013 - May 2013
I selected Vinjoy based on their previous feedback, customer repeat rating and based on our rapport during the phone interviews I held prior to contractor selection. The completion schedule was of high priority to me for this development as my old web site was being inactivated by my current ISP by 1 April 2013. With that in mind we agreed on a Job End Date of 4 Mar, 2013. Fortunately for me the inactivation was delayed as the project was not completed per schedule. I was not shown a first version of website until after 4 March, 2013.
My perception is that they had a learning curve on some "hidden challenges" (e.g. the mapping function that was required) and needed more time to research the technical tools needed. Having said that I have to give them A+ for effort as they tried to find a solution for most of what I needed and desired. As the 1 April deadline approached they were putting in a lot of effort but the delay stressed me out. The only thing that saved me was that the 1 April deadline for my old site De-activation was extended 2 months which allowed some breathing room.
Having said that, I enjoyed working with their developer and would hire them again for future projects but would ask them for a realistic estimate for a completion date and an assurance that the technical requirements were within their capability.