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Erika B.
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Erika B.

Jane of all Trades

$16.67/hr

wildwood, United States

- Customer Service- Team Management- Social Media Manager- Wordpress-Blogger- Graphic ... moreDesign- Administration Customer Service- I have been trained to use several email, ticketing and live chat systems. I am also trained in phone etiquette. •Expert knowledge and abilities in written communication. •A patient listener who fully focuses on speakers and understands a variety of accents. •Organized and detail-oriented; knack for understanding procedures and logistics. •Strong skills in time management, prioritizing tasks, and meeting deadlines. Team Management •UNDERSTANDS CUSTOMER NEEDS •COMMUNICATES EFFECTIVELY •UNDERSTANDS THE ORGANIZATION'S FINANCIAL PERFORMANCE •MOTIVATES THE TEAM •TRACKS AND MEASURES STAFF PERFORMANCE Social Media Management Along with other social mediums, and SEO, I am well versed in the following: Pinterest Create a defined strategy in leveraging Pinterest to present business identity • Develop consistent approach for relevant, compelling visual and written content • Strategically plan the optimal number of boards and organizations of pins • Optimize posts for SEO gain • Differentiating Pinterest presence from those of competitors • Create a coordinated strategy that compliments company accounts on other social platforms • Widen exposure through consistently growing follower-base • Foster connections with notable account holders to expand reach • Work Examples- http://pinterest.com/cellularfactory/ (I did the profile graphic, created and upkept the account until a few months ago when he stopped his social) http://pinterest.com/ilovebeingirish/ (current) http://pinterest.com/kizarma/ (current) Facebook Designing a fully integrated social media interaction and engagement plan that captures the SMM goals of the company • Profile/Page Optimization • Professionally designed landing page (iFrame/FBML) to encourage LIKE conversions •Updating community and Tell Your Fans marketing • Effectively posting key information that will be easily visible on the “wall” and the walls of the clients followers • Increasing exposure and establishing brand recognition •Paid Social Search campaign management • Insights analysis • Contests, Sweepstakes, Polls and other engaging viral campaigns • Facebook Application integration and development • Gaining a strong and respected “fan base” to further enhance credibility • Work Examples- https://www.facebook.com/ILoveBeingIrish (active) (More pages available to be seen upon request) Twitter “Tweeting” to establish a presence and build brand reputation online, and responding to tweets • Generating a strong “follower base”, where tweets will be primarily communicated • Engaging tweets with appropriate lists, #hashtags and @authoritative profiles • Gaining exposure by “following” reputable members / business • List Management of your followers • Posting relevant articles found online that relate to your business / industry Google+ Establishing setup of Google+ for Business • Implementing the +1 button with the Business page • Generate followers and segment them in to specific “circles” •Leverage “hangouts” and train clients how to use this feature to conduct meetings online with clients and potential clients • Effective information sharing and how to improve search engine rankings and page authority with Google+ • Implement an aggressive marketing strategy to gain authority • Analytic analysis and evaluation Wordpress- I can build and manage your wordpress sites. Brand Management- How your company is rated on yelp, restaurant.com etc. means a lot. I will manage comments and bring in new ratings to keep your brand reputation high. Work examples available upon request. less

Overview

- Customer Service- Team Management- Social Media Manager- Wordpress-Blogger- Graphic Design- Administration Customer Service- I have been trained to use several email, ticketing and live chat systems. I am also trained in phone etiquette. •Expert knowledge and abilities in written communication. •A patient listener who fully focuses on speakers and understands a variety of accents. •Organized and detail-oriented; knack for understanding procedures and logistics. •Strong skills in time management, prioritizing tasks, and meeting deadlines. Team Management •UNDERSTANDS CUSTOMER NEEDS •COMMUNICATES EFFECTIVELY •UNDERSTANDS THE ORGANIZATION'S FINANCIAL PERFORMANCE •MOTIVATES THE TEAM •TRACKS AND MEASURES STAFF PERFORMANCE Social Media Management Along with other social mediums, and SEO, I am well versed in the following: Pinterest Create a ... moredefined strategy in leveraging Pinterest to present business identity • Develop consistent approach for relevant, compelling visual and written content • Strategically plan the optimal number of boards and organizations of pins • Optimize posts for SEO gain • Differentiating Pinterest presence from those of competitors • Create a coordinated strategy that compliments company accounts on other social platforms • Widen exposure through consistently growing follower-base • Foster connections with notable account holders to expand reach • Work Examples- http://pinterest.com/cellularfactory/ (I did the profile graphic, created and upkept the account until a few months ago when he stopped his social) http://pinterest.com/ilovebeingirish/ (current) http://pinterest.com/kizarma/ (current) Facebook Designing a fully integrated social media interaction and engagement plan that captures the SMM goals of the company • Profile/Page Optimization • Professionally designed landing page (iFrame/FBML) to encourage LIKE conversions •Updating community and Tell Your Fans marketing • Effectively posting key information that will be easily visible on the “wall” and the walls of the clients followers • Increasing exposure and establishing brand recognition •Paid Social Search campaign management • Insights analysis • Contests, Sweepstakes, Polls and other engaging viral campaigns • Facebook Application integration and development • Gaining a strong and respected “fan base” to further enhance credibility • Work Examples- https://www.facebook.com/ILoveBeingIrish (active) (More pages available to be seen upon request) Twitter “Tweeting” to establish a presence and build brand reputation online, and responding to tweets • Generating a strong “follower base”, where tweets will be primarily communicated • Engaging tweets with appropriate lists, #hashtags and @authoritative profiles • Gaining exposure by “following” reputable members / business • List Management of your followers • Posting relevant articles found online that relate to your business / industry Google+ Establishing setup of Google+ for Business • Implementing the +1 button with the Business page • Generate followers and segment them in to specific “circles” •Leverage “hangouts” and train clients how to use this feature to conduct meetings online with clients and potential clients • Effective information sharing and how to improve search engine rankings and page authority with Google+ • Implement an aggressive marketing strategy to gain authority • Analytic analysis and evaluation Wordpress- I can build and manage your wordpress sites. Brand Management- How your company is rated on yelp, restaurant.com etc. means a lot. I will manage comments and bring in new ratings to keep your brand reputation high. Work examples available upon request. less

Erika B.
Drop Here

Erika B.

$16.67 /hr

Jane of all Trades

wildwood, United States

Overview

- Customer Service- Team Management- Social Media Manager- Wordpress-Blogger- Graphic Design- Administration Customer Service- I have been trained to use several email, ticketing and live chat systems. I am also trained in phone etiquette. •Expert knowledge and abilities in written communication. •A patient listener who fully focuses on speakers and understands a variety of accents. •Organized and detail-oriented; knack for understanding procedures and logistics. •Strong skills in time management, prioritizing tasks, and meeting deadlines. Team Management •UNDERSTANDS CUSTOMER NEEDS •COMMUNICATES EFFECTIVELY •UNDERSTANDS THE ORGANIZATION'S FINANCIAL PERFORMANCE •MOTIVATES THE TEAM •TRACKS AND ... moreMEASURES STAFF PERFORMANCE Social Media Management Along with other social mediums, and SEO, I am well versed in the following: Pinterest Create a defined strategy in leveraging Pinterest to present business identity • Develop consistent approach for relevant, compelling visual and written content • Strategically plan the optimal number of boards and organizations of pins • Optimize posts for SEO gain • Differentiating Pinterest presence from those of competitors • Create a coordinated strategy that compliments company accounts on other social platforms • Widen exposure through consistently growing follower-base • Foster connections with notable account holders to expand reach • Work Examples- http://pinterest.com/cellularfactory/ (I did the profile graphic, created and upkept the account until a few months ago when he stopped his social) http://pinterest.com/ilovebeingirish/ (current) http://pinterest.com/kizarma/ (current) Facebook Designing a fully integrated social media interaction and engagement plan that captures the SMM goals of the company • Profile/Page Optimization • Professionally designed landing page (iFrame/FBML) to encourage LIKE conversions •Updating community and Tell Your Fans marketing • Effectively posting key information that will be easily visible on the “wall” and the walls of the clients followers • Increasing exposure and establishing brand recognition •Paid Social Search campaign management • Insights analysis • Contests, Sweepstakes, Polls and other engaging viral campaigns • Facebook Application integration and development • Gaining a strong and respected “fan base” to further enhance credibility • Work Examples- https://www.facebook.com/ILoveBeingIrish (active) (More pages available to be seen upon request) Twitter “Tweeting” to establish a presence and build brand reputation online, and responding to tweets • Generating a strong “follower base”, where tweets will be primarily communicated • Engaging tweets with appropriate lists, #hashtags and @authoritative profiles • Gaining exposure by “following” reputable members / business • List Management of your followers • Posting relevant articles found online that relate to your business / industry Google+ Establishing setup of Google+ for Business • Implementing the +1 button with the Business page • Generate followers and segment them in to specific “circles” •Leverage “hangouts” and train clients how to use this feature to conduct meetings online with clients and potential clients • Effective information sharing and how to improve search engine rankings and page authority with Google+ • Implement an aggressive marketing strategy to gain authority • Analytic analysis and evaluation Wordpress- I can build and manage your wordpress sites. Brand Management- How your company is rated on yelp, restaurant.com etc. means a lot. I will manage comments and bring in new ratings to keep your brand reputation high. Work examples available upon request. less

Work History and Feedback

  • Upload Quiz Questions to our Website.

    May 2016 - Present
    Job in progress
    $95.00 earned
    Fixed Price

  • Social Media Coordinator

    Nov 2012 - Feb 2013
    4.15

    115 hours

    $7.78 / hr
    $894.70 earned

  • Weekend & Off Hours Email Support

    Dec 2011 - Dec 2012
    5.00

    861 hours

    $4.44 / hr
    $3,809.67 earned

  • Social Media Advertising Manager

    Nov 2011 - Dec 2011
    5.00
    I was very impressed with Erika and am sad that she does not have more time to work for me. I would definitely be interested in working with her again. Thanks!

    4 hours

    $2.78 / hr
    $12.04 earned

  • Facebook Reviewer

    Nov 2011
    5.00
    A pleasure to work with, thanks for the help Erika. Highly recommended.
    $2.00 earned
    Fixed Price

Erika B. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Hospitality Terminology Test4.90Top 10%11 mins
Event Planning Test4.00Top 20%18 mins
Negotiations Skills Test4.40Top 20%13 mins
Creative Writing Test - Fiction (U.S. Version)4.10Top 30%11 mins
Organizational Behavior Test2.75Above Average12 mins
Advertising Skills Certification2.50Above Average7 mins
Telephone Etiquette Certification4.30Top 20%11 mins
Online Article Writing and Blogging Test (U.S. Version)4.25Top 30%14 mins
Customer Service Test4.50Top 20%14 mins
Social Media Marketing Test4.25Top 30%11 mins
Management Skills Test2.75Above Average16 mins
U.S. English Basic Skills Test3.90Above Average13 mins
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79% Job Success
Work History
1,550 hours worked
21 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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