Richelle Reann Antonio
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Richelle Reann Antonio

Quality Analyst, Data Entry, Experienced CSR and Tech Support

$4.44/hr

Pasig City, Philippines

Overview

To provide quality and excellent customer service. Willing and eager to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been with this field for almost 5 years now and I am updating myself in this kind of matter everyday. Already had a training for Microsoft certification and for Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking.

Work History and Feedback

  • Feb 2011 - Aug 2015

    Part Time Virtual Assistant needed
    3.40
    120 hours
    $3.00 / hr
    $360.47 earned

  • Jun 2011 - Jul 2011

    Virtual assistant
    4.20
    8 hours
    $3.33 / hr
    $26.64 earned

  • Feb 2011

    Phone support English
    5.00
    Great worker
    7 hours
    $3.33 / hr
    $23.31 earned

  • Dec 2010 - Jan 2011

    Helpdesk / Remote Support / VA
    1.15
    The freelancer has made this comment private
    $4.44 / hr
    $79.20 earned

  • Apr 2010 - Nov 2010

    Customer Support Representative - Computer Software Company
    5.00
    Rain's contract ended due to our company cutting back on staff.
    580 hours
    $4.44 / hr
    $2,391.25 earned

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Tests

Name Score (out of 5) Time to Complete
Creative Writing Test - Fiction (U.S. Version) 2.75 Below Average 24 mins
Technical Writing Skills Certification 2.75 Below Average 14 mins
Customer Service Test 4.25 Above Average 9 mins
Call Center Skills Test 3.00 Below Average 11 mins
English Spelling Test (U.S. Version) 4.00 Below Average 18 mins
U.S. English Basic Skills Test 3.10 Below Average 24 mins

Work History

95% Job Success
13,425 hours worked
14 jobs

Availability

Available
More than 30 hrs/week

Verifications

Phone Number: Verified

Associated with

Agency logo
iHelp.ph
1,354 hours

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