Richelle Reann Antonio
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Richelle Reann Antonio

Quality Analyst / Data Entry / Experienced CSR and Tech Support

$4.44/hr

Gingoog City, Philippines

As an experienced CSR and Technical support, I make sure ... morethat I provide quality and excellent customer service with a strong will and eagerness to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been in this field for almost 5 years and I make sure that I am well aware and updated about the changes that may happen every now and then when it comes to the world of internet and computers. I also had a training for Microsoft and Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking. As a data entry personnel, I ensure that all details are entered correctly and properly. As much as possible, no other feedback from my supervisors aside from time to time updates from the restaurant itself. As a quality analyst officer, I can assure that attention to details is my main skill for this position. less

Overview

As an experienced CSR and Technical support, I make sure that I provide quality and excellent customer service with a strong will and eagerness to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been in this field for almost 5 years and I make sure that I am well aware and updated about the changes that may happen every now and then when it comes to the world of internet and computers. I also had a training for Microsoft and Cisco certification. Had a 2 year crash ... morecourse of Computer Studies Major in Advanced Networking. As a data entry personnel, I ensure that all details are entered correctly and properly. As much as possible, no other feedback from my supervisors aside from time to time updates from the restaurant itself. As a quality analyst officer, I can assure that attention to details is my main skill for this position. less

Richelle Reann Antonio
Drop Here

Richelle Reann Antonio

$4.44 /hr

Quality Analyst / Data Entry / Experienced CSR and Tech Support

Gingoog City, Philippines

Overview

As an experienced CSR and Technical support, I make sure that I provide quality and excellent customer service with a strong will and eagerness to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been in this field for almost 5 years and I make sure that I am well aware and updated about the changes that may happen every now and then when it comes to the ... moreworld of internet and computers. I also had a training for Microsoft and Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking. As a data entry personnel, I ensure that all details are entered correctly and properly. As much as possible, no other feedback from my supervisors aside from time to time updates from the restaurant itself. As a quality analyst officer, I can assure that attention to details is my main skill for this position. less

Work History and Feedback

  • Part Time Virtual Assistant needed

    Feb 2011 - Aug 2015
    3.40

    120 hours

    $3.00 / hr
    $360.47 earned

  • Virtual assistant

    Jun 2011 - Jul 2011
    4.20

    8 hours

    $3.33 / hr
    $26.64 earned

  • Phone support English

    Feb 2011
    5.00
    Great worker

    7 hours

    $3.33 / hr
    $23.31 earned

  • Helpdesk / Remote Support / VA

    Dec 2010 - Jan 2011
    1.15
    The freelancer has made this comment private
    $4.44 / hr
    $79.20 earned

  • Customer Support Representative - Computer Software Company

    Apr 2010 - Nov 2010
    5.00
    Rain's contract ended due to our company cutting back on staff.

    580 hours

    $4.44 / hr
    $2,391.25 earned

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Tests

NameScore (out of 5)Time to Complete
Creative Writing Test - Fiction (U.S. Version)2.75Below Average24 mins
Technical Writing Skills Certification2.75Below Average14 mins
Customer Service Test4.25Above Average9 mins
Call Center Skills Test3.00Below Average11 mins
English Spelling Test (U.S. Version)4.00Below Average18 mins
U.S. English Basic Skills Test3.10Below Average24 mins
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100% Job Success
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Work History
14,264 hours worked
14 jobs
Availability
Available
More than 30 hrs/week
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Phone Number: Verified
Associated with
iHelp.ph
1,354 hours
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