Ernesto H.

Ernesto H.

Experienced Microsoft Excel and Data Entry Specialist

Cebu City, Philippines

$6.67/hr

(5.00)

What's the difference
Overview

I've been with the Business Process Outsourcing (Call Center) industry for more than 7 years starting as a Technical Support Representative / Customer Service Representative until I was promoted to an Operations Supervisor position. I know and understand the need for customer satisfaction and I also have deep understanding for customer experience. I have developed my skills in the usage of MS Excel, especially in using Charts and Graphs, Data Analysis, Basic Accounting, Data Sharing, Scheduling,…

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Ernesto H. has added 8 portfolio pieces. Create an account to review them.

Tests Taken
Name Percentile Score

Adobe Photoshop CS3 Test

99

Adobe Photoshop CS4 Test

95

Call Center Skills Test

93

Customer Service Test

89

English Spelling Test (U.S. Version)

86

MS Excel 2003 Test

79

MS Excel 2007 Test

87

Microsoft Excel 2010 Test

52

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

71

Windows XP Test

90

WordPress Test

60