Johnny Motoomull
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Johnny Motoomull

Operations Asst Call Center Manager / Dell Lvl 2 Technical Support


Bacolod City, Philippines


Over the past 3 years, I worked for a CRM / BPO company, TeleperformanceUSA. I excel in computer troubleshooting, primarily OS, hardware and network installations. I am Dell Certified System Expert, certified Windows Vista Subject Matter Expert. I can handle various MS Office applications well, especially Excel. My last job assignment was to manage a team of supervisors handling a major online travel company. This includes mentorship and KPI management.

Work History and Feedback

  • Mar 2010 - Apr 2010

    Managed Upgrade Consultant
    $64.44 earned
    Fixed Price

  • Feb 2010 - Apr 2010

    Tier 1 Support Technician
    Great work. Very happy with the work I've received from Johnny. I will definitely hire them again.
    426 hours
    $5.00 / hr
    $2,129.15 earned

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Name Score (out of 5) Time to Complete
Help Desk Certification 3.75 Top 10% 13 mins
MS SQL Server 2000 Test 2.75 Below Average 38 mins
PC Graphics Test 2.75 Top 30% 17 mins
Customer Service Test 4.60 Top 10% 9 mins
MS SQL Server 2005 Test 2.50 Below Average 40 mins
Call Center Skills Test 4.25 Top 20% 17 mins
Office Skills Test 4.40 Top 10% 13 mins
Networking Concepts Test 3.75 Top 30% 26 mins
Email Etiquette Certification 4.00 Above Average 10 mins
U.S. English Basic Skills Test 3.60 Above Average 19 mins
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Work History

626 hours worked
4 jobs


More than 30 hrs/week

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