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Amber Ross Ramos
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Amber Ross Ramos

Outstanding Customer Support | Admin | | BPO

$4.00/hr

Guihulngan City, Philippines

I am a keen and experienced customer service agent ready ... moreto deliver top quality services for your business. I am at my best interacting with people by phone, live chat or email. I am also comfortable performing Virtual Assistant roles and Order Processing tasks. I’ve worked as a Tier 2 Customer Service Rep in an international BPO company supporting major US-based accounts, so I know what international clients expect. This has helped me hone my communication and customer service skills. I am used to working in a fast-paced environment and have a highly developed ability to stay focused when the pressure rises. I am reliable, punctual, highly trainable and keen to do my best for my clients. I am new to Odesk and looking forward to proving myself! I’m a Smiles Chat Agent: I get quiet office space, ongoing training & QA, British management, dedicated bandwidth and fail-safe power and equipment. It’s good for you and for me. less

Overview

I am a keen and experienced customer service agent ready to deliver top quality services for your business. I am at my best interacting with people by phone, live chat or email. I am also comfortable performing Virtual Assistant roles and Order Processing tasks. I’ve worked as a Tier 2 Customer Service Rep in an international BPO company supporting major US-based accounts, so I know what international clients expect. This has helped me hone my communication and customer service skills. I am used to working in a fast-paced environment and have a highly developed ability to stay focused when the pressure rises. ... moreI am reliable, punctual, highly trainable and keen to do my best for my clients. I am new to Odesk and looking forward to proving myself! I’m a Smiles Chat Agent: I get quiet office space, ongoing training & QA, British management, dedicated bandwidth and fail-safe power and equipment. It’s good for you and for me. less

Amber Ross Ramos
Drop Here

Amber Ross Ramos

$4.00 /hr

Outstanding Customer Support | Admin | | BPO

Guihulngan City, Philippines

Overview

I am a keen and experienced customer service agent ready to deliver top quality services for your business. I am at my best interacting with people by phone, live chat or email. I am also comfortable performing Virtual Assistant roles and Order Processing tasks. I’ve worked as a Tier 2 Customer Service Rep in an international BPO company supporting major US-based accounts, so I know what international clients expect. This has helped me hone my communication and customer service skills. I am ... moreused to working in a fast-paced environment and have a highly developed ability to stay focused when the pressure rises. I am reliable, punctual, highly trainable and keen to do my best for my clients. I am new to Odesk and looking forward to proving myself! I’m a Smiles Chat Agent: I get quiet office space, ongoing training & QA, British management, dedicated bandwidth and fail-safe power and equipment. It’s good for you and for me. less

Work History and Feedback

  • 1 hour 40 minute Transcription

    Sep 2012
    5.00
    Great to work with! Completed the work on time, and had a dedicated team. I would definitely hire again!
    $7.50 earned
    Fixed Price

Amber Ross Ramos has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (UK Version)5.001st Place!9 mins
English Spelling Test (U.S. Version)5.001st Place!8 mins
Call Center Skills Test4.25Top 20%25 mins
English To Tagalog (Filipino) Translation Skills Test4.50Above Average33 mins
UK English Basic Skills Test4.10Top 20%19 mins
U.S. Word Usage Test3.60Above Average40 mins
English Vocabulary Test (U.S. Version)4.60Top 20%12 mins
Email Etiquette Certification4.15Top 30%27 mins
Telephone Etiquette Certification4.00Above Average29 mins
Customer Service Test4.25Above Average9 mins
U.S. English Basic Skills Test4.10Top 20%19 mins