Tariq Amin
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Tariq Amin

Expert Customer Service Agent

$5.00/hr

Lahore, Pakistan


Tariq Amin has added 6 portfolio pieces. Create an account to review them.

I have proven myself with hard work and dedication to ... morebe the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing to be trained and yet carrying innovative ideas up my sleeve when and where needed. I come to the job with a professional, serious attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in customer service, data entry, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to my providers as well. I seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I joined the Business Process Outsourcing field and extended my services in the call center Industry managing to have an experience of over 5 years. Ever since October, 2012 I have been working through oDesk and currently have an experience of over 7 years in this field. My journey began from becoming a Customer Service Representative and lead me to become a Telemarketer & Team Leader of a big SEO company and Supervisor for a growing Medico-legal company. Then I excelled multi-tasking by becoming part of one of the world's biggest mobile VoIP providers "Vopium" where I used to handle their calls, chats and emails simultaneously as a Technical Support Executive. I believe in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have always enjoyed talking to different people and helping them resolve their issues and answer their queries. I am an expert in Ms Office (specially in Word, Excel, Power-point and Outlook) and I am great with Social Media Management. To like to keep things organized. I am trained in Anger Management, Organizational Behaviour and Time Management Skills so its not a problem for me to manage tasks. I am creative with creative ideas - a visualizer and also an out of the box thinker. I am always multitasking and brainstorming myself that how much time would it take me to do all the work and I create deadlines to myself and make milestones achievable and share it with my employer too. I am a Professional and I don't overlap my Projects. If I am dedicated to one project, I will never pick another one and that's a promise. I would rate my English on a level 5 for all the 3 aspects: reading, writing and speech. I have a typing speed of over 55 wpm. The Services and Facilities that I provide are: - Customer Support (Phone/Chat/Email) - Helpdesk Management (Kayako / Zendesk) - Telemarketing (Appointment Setting and Survey) - Article writing - Email Handling - Virtual Assistance - Online/Offline data entry - Transcription - Web Research - Project Management less

Overview

I have proven myself with hard work and dedication to be the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing to be trained and yet carrying innovative ideas up my sleeve when and where needed. I come to the job with a professional, serious attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in customer service, data entry, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless ... morefor them and of course to my providers as well. I seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I joined the Business Process Outsourcing field and extended my services in the call center Industry managing to have an experience of over 5 years. Ever since October, 2012 I have been working through oDesk and currently have an experience of over 7 years in this field. My journey began from becoming a Customer Service Representative and lead me to become a Telemarketer & Team Leader of a big SEO company and Supervisor for a growing Medico-legal company. Then I excelled multi-tasking by becoming part of one of the world's biggest mobile VoIP providers "Vopium" where I used to handle their calls, chats and emails simultaneously as a Technical Support Executive. I believe in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have always enjoyed talking to different people and helping them resolve their issues and answer their queries. I am an expert in Ms Office (specially in Word, Excel, Power-point and Outlook) and I am great with Social Media Management. To like to keep things organized. I am trained in Anger Management, Organizational Behaviour and Time Management Skills so its not a problem for me to manage tasks. I am creative with creative ideas - a visualizer and also an out of the box thinker. I am always multitasking and brainstorming myself that how much time would it take me to do all the work and I create deadlines to myself and make milestones achievable and share it with my employer too. I am a Professional and I don't overlap my Projects. If I am dedicated to one project, I will never pick another one and that's a promise. I would rate my English on a level 5 for all the 3 aspects: reading, writing and speech. I have a typing speed of over 55 wpm. The Services and Facilities that I provide are: - Customer Support (Phone/Chat/Email) - Helpdesk Management (Kayako / Zendesk) - Telemarketing (Appointment Setting and Survey) - Article writing - Email Handling - Virtual Assistance - Online/Offline data entry - Transcription - Web Research - Project Management less

Tariq Amin
Drop Here

Tariq Amin

$5.00 /hr

Expert Customer Service Agent

Lahore, Pakistan

Overview

I have proven myself with hard work and dedication to be the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing to be trained and yet carrying innovative ideas up my sleeve when and where needed. I come to the job with a professional, serious attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in ... morecustomer service, data entry, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to my providers as well. I seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I joined the Business Process Outsourcing field and extended my services in the call center Industry managing to have an experience of over 5 years. Ever since October, 2012 I have been working through oDesk and currently have an experience of over 7 years in this field. My journey began from becoming a Customer Service Representative and lead me to become a Telemarketer & Team Leader of a big SEO company and Supervisor for a growing Medico-legal company. Then I excelled multi-tasking by becoming part of one of the world's biggest mobile VoIP providers "Vopium" where I used to handle their calls, chats and emails simultaneously as a Technical Support Executive. I believe in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have always enjoyed talking to different people and helping them resolve their issues and answer their queries. I am an expert in Ms Office (specially in Word, Excel, Power-point and Outlook) and I am great with Social Media Management. To like to keep things organized. I am trained in Anger Management, Organizational Behaviour and Time Management Skills so its not a problem for me to manage tasks. I am creative with creative ideas - a visualizer and also an out of the box thinker. I am always multitasking and brainstorming myself that how much time would it take me to do all the work and I create deadlines to myself and make milestones achievable and share it with my employer too. I am a Professional and I don't overlap my Projects. If I am dedicated to one project, I will never pick another one and that's a promise. I would rate my English on a level 5 for all the 3 aspects: reading, writing and speech. I have a typing speed of over 55 wpm. The Services and Facilities that I provide are: - Customer Support (Phone/Chat/Email) - Helpdesk Management (Kayako / Zendesk) - Telemarketing (Appointment Setting and Survey) - Article writing - Email Handling - Virtual Assistance - Online/Offline data entry - Transcription - Web Research - Project Management less

Tariq Amin has added 6 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Customer Service Specialist

    Jun 2014 - Present
    Job in progress

    3,678 hours

    $4.40 / hr
    $16,148.00 earned

  • SEO CSR - Customer Service Representative - Excellent English Required

    Apr 2014 - Present
    Job in progress

    3,890 hours


  • Dynamic Customer Service Agent Needed for Growing US Ecommerce Business!

    Apr 2013 - Nov 2013
    5.00
    Tariq is one of the finest freelancers I have had the opportunity to work with. I am ending this job so I can give him a new job with greater responsibility.

    989 hours

    $3.00 / hr
    $3,065.50 earned

  • Customer Service Representative for Online Australian Health & Fitness Company

    May 2013 - Aug 2013
    2.10
    The freelancer has made this comment private

    464 hours

    $4.00 / hr
    $1,855.34 earned

  • Need 8-9 hours of video (English) audio transcribed to English text

    Mar 2013 - May 2013
    No feedback given

    57 hours

    $4.00 / hr
    $226.20 earned

  • Video Transcription

    Nov 2012 - Jan 2013
    5.00
    Great work.

    231 hours

    $5.00 / hr
    $1,156.70 earned

  • 10 Articles related to Small Business

    Nov 2012
    5.00
    Tariq was a pleasure to work with. His work was excellent quality, he is approachable and creative. Looking forward to working with him again in the future.
    $50.00 earned
    Fixed Price

  • Accurate Transcriptionist

    Oct 2012 - Nov 2012
    5.00
    I found Tariq to be a very talented at the job he was hired for. He had a wonderful grasp of the English required to do a very accurate job. He was friendly and personable to deal with and I was very sorry to see him go. A pity i was not more organised on my end, but I wish him all the best in the future and if you ever need part time transcription work Tariq, let me know! Thank you.
    $13.93 earned
    Fixed Price

  • Transcription Medical and interview

    Oct 2012 - Nov 2012
    5.00
    Very Honest contractor. He can meet any deadlines. Dedicated to work.
    $7.50 earned
    Fixed Price

  • Typist needed for medico-legal reports in UK

    Oct 2012 - Nov 2012
    5.00
    He did a great job which was very high quality and was completed very quickly. Will not hesitate to hire him again.

    6 hours

    $1.11 / hr
    $6.30 earned

Tariq Amin has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Help Desk Certification4.10Top 10%29 mins
Selling Skills Test4.10Top 10%26 mins
Call Center Skills Test4.50Top 10%16 mins
Business Writing Skills Certification3.25Top 20%22 mins
Email Etiquette Certification4.55Top 10%18 mins
Customer Service Test4.50Top 20%22 mins
English Spelling Test (U.S. Version)4.90Top 20%15 mins
English Spelling Test (U.S. Version)4.90Top 20%19 mins
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100% Job Success
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Work History
12,761 hours worked
20 jobs
Availability
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Profile Link
Verifications
Phone Number: Verified
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